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Q1. - (Topic 1)
Scenario: Users complain that it is taking significantly longer to see their Desktop OS machines compared to yesterday. The Helpdesk team is able to see active connections while the users are waiting.
What could a Citrix Administrator view to compare the Desktop OS machine launch times?
A. AAA logs in NetScaler Gateway
B. Event log on the Citrix StoreFront server
C. Logon duration details from Citrix Director
D. Configuration logging report on Citrix Studio
Answer: C
Q2. - (Topic 2)
A Citrix Administrator needs to update a master image to deliver an updated application to Desktop OS machines.
Which steps should the administrator take next to complete the update of the Desktop OS machines?
A. Update the master image, then update the Delivery Group.
B. Update a Desktop OS machine, then update the Delivery Group.
C. Update the master image, then update the session machine catalog.
D. Update a Desktop OS machine, then update the session machine catalog.
Answer: C
Q3. - (Topic 1)
Scenario: A new Electronic Medical Records application has been deployed on XenDesktop. The application stores a user specific file in C:\Program Files\EMR\%username%. This file needs to be included in the user profile to provide a consistent user experience. Citrix Profile Manager is enabled.
What could a Citrix Administrator do to add the file to the user profile?
A. Configure a Citrix policy with Active Writeback.
B. Apply a policy in Citrix Studio with file inclusion.
C. Add the EMR folder to the mandatory profile location.
D. Use Microsoft Folder Redirection to include the EMR folder.
Answer: B
Q4. - (Topic 1)
Scenario: A Citrix Administrator creates a new Desktop OS machine master image for the Marketing team. The administrator attempts to provision 25 Desktop OS machines using Machine Creation Services, but the process fails.
Which component must the administrator install to resolve the desktop provisioning failure?
A. Citrix Scout
B. Hypervisor tools
C. Virtual Delivery Agent
D. End User Experience Monitor
Answer: C
Q5. - (Topic 1)
A Citrix Administrator is in the process of upgrading the edition of XenDesktop to Enterprise.
After uploading the new license file to the License Server, what must the administrator do to continue the upgrade?
A. Run lmadmin.exe
B. Restart the Delivery Controller
C. Refresh the License Server Administration Console
D. Change the edition of the license used within Citrix Studio
Answer: D
Q6. - (Topic 2)
Scenario: A Citrix Administrator uses Provisioning Services to deploy a Windows 7 image in Standard mode. After updating the hosting infrastructure to the latest version, the XenServer tools within the vDisk need to be updated.
Which method could the administrator use to update the XenServer tools?
A. Reverse the image and install tools.
B. Clone the master target device and install tools.
C. Place the vDisk in Private image mode and install tools.
D. Enable maintenance mode on the Delivery Group and install tools.
Answer: A
Q7. - (Topic 4)
Scenario: A Citrix Administrator discovers that a user is unable to connect to a Desktop OS machine. While reviewing Citrix Director, the administrator identifies that the Desktop OS machine is marked as 'Unregistered'.
Which two tools could the administrator use to troubleshoot this issue? (Choose two.)
A. rsop.msc
B. telnet.exe
C. netsh.exe
D. nbtstat.exe
E. netstat.exe
Answer: B,E
Q8. - (Topic 4)
Scenario: Only users with Desktop OS machines accessed with pass-through authentication are receiving the following error message when they try to launch hosted applications:
'Unable to launch as the application is not currently available.'
How could a Citrix Administrator resolve this issue?
A. Using a Citrix policy
B. Through a registry setting
C. Using a PowerShell cmdlet
D. Through the Delivery Group setting
Answer: C
Q9. - (Topic 1)
A Citrix Administrator must limit the Helpdesk team supporting Human Resources (HR) to only manage and view resources for the HR department.
Which two steps must the administrator complete within Citrix Studio to meet the requirements of the scenario? (Choose two.)
A. Apply the custom filter to the HR Helpdesk team.
B. Remove all current roles for the HR Helpdesk team.
C. Remove all current scopes for the HR Helpdesk team.
D. Create a new custom role and link it to the HR Helpdesk team.
E. Create a new custom scope and link it to the HR Helpdesk team.
Answer: C,E
Q10. - (Topic 4)
Scenario: A Citrix Administrator deployed a new session machine catalog using Machine Creation Services. During the deployment the administrator identified that a Desktop OS machine is unregistered but turned on.
Which three logs could the administrator check to troubleshoot the issue? (Choose three.)
A. The Citrix Configuration log
B. The Virtual Delivery Agent logs
C. The logs on the hypervisor console
D. The Windows Event logs of the Delivery Controller
E. The Windows Event logs on the Desktop OS machine
Answer: B,D,E
Q11. - (Topic 3)
A Citrix Administrator returns from vacation to find that during peak logon times, users are experiencing extremely slow login times, with the typical login taking over 120 seconds.
How should the administrator generate the information needed to determine the changes that have led to this issue?
A. Launch the Create Custom Report wizard from Citrix Studio.
B. Run a custom report for the Delivery Group from Citrix Studio.
C. Go to the C:\XDLogs and print the log file on the Delivery Controller.
D. Create a custom view and print the results from the Delivery Controller.
Answer: A
Topic 4, Troubleshooting a Citrix XenDesktop 7.6 Solution
Q12. - (Topic 3)
Scenario: Users in an environment access hosted applications from thin clients connected to overhead projectors. Some of these users have complained about delays and interruptions in the video playing when viewing videos that require Adobe Flash player.
Where could a Citrix Administrator gather information to resolve this issue?
A. Logging node in Citrix Studio
B. Session Detail in Citrix Director
C. Activity Manager in Citrix Director
D. Event logs on the Delivery Controller
Answer: B
Q13. - (Topic 4)
Scenario: A high number of Desktop OS machines are displaying as 'Unregistered' in Citrix
Studio. However, Desktop OS machines that are registered are functioning as expected.
What is the likely cause of this issue?
A. The Delivery Controller is unable to register with DNS.
B. The Delivery Controller is NOT configured to trust XML requests.
C. A Digital certificate is NOT installed on the Desktop OS machines.
D. The affected Desktop OS machines are unable to register with DNS.
Answer: D
Q14. - (Topic 1)
Scenario: Auto-created client printers are enabled within a XenDesktop deployment. A Citrix Administrator receives complaints from users of the Finance group who say they do NOT have the option to print to tray three on their default printer. The administrator decides to implement session printing for only the Finance users to resolve this issue.
Which two steps should the administrator take to meet the requirements of the scenario? (Choose two.)
A. Enable legacy client printer names.
B. Configure network printers on the client device.
C. Disable automatic installation of in-box printer drivers.
D. Install the printer drivers on the Desktop OS machine.
E. Configure a session printer policy within Citrix policies.
Answer: A,E
Q15. - (Topic 4)
Scenario: An employee attempts to log in to a Desktop OS machine and receives the following error: Startup Failed Personal vDisk failed to start Status Code: 15 How could a Citrix Administrator resolve this issue?
A. Change the startup order.
B. Restart the Desktop OS machine.
C. Run an inventory update on the Desktop OS machine.
D. Reconfigure the Virtual Delivery Agent of the affected Desktop OS machine.
Answer: C