Oracle 1z0-1071 Free Practice Questions

NEW QUESTION 1
Which is a FALSE statement about empty transitions?

• A. Empty transitions can lead to unexpected navigation.
• B. You should define a next transition on every state.
• C. Empty transitions occur when using the next transition element.
• D. Avoiding empty transitions will prevent many unexpected dialog flows.

Answer: C

NEW QUESTION 2
Which two components can be used in combination with composite bag entities to auto-generate skill responses and flows from definitions saved in bag items?

• A. System.ResolveEntities
• B. System.Text
• C. System.MatchEntity
• D. System.CommonResponse
• E. System.List

Answer: AD

Explanation:
https://docs.oracle.com/en/cloud/paas/digital-assistant/use-chatbot/entities1.html#GUID-603C4329-DBBA-42C

NEW QUESTION 3
You have gone through a number of testing iterations of your customer's skill that comprises 10 intents. But you find that generally the best you can get is a confidence score of 96%, even when the user phrase is identical to one of your training utterances.
What should you recommend to your customer regarding this intent confidence score?

• A. Keep iterating on user testing and add more training utterances until you can achieve a confidence level of 100% on your user input.
• B. For every verb in your training utterances, ensure you add a version of the utterance which also covers the past, present, and future tense of the verb.
• C. It is not always possible to achieve 100% confidence and adding more utterances may not help the proble
• D. Therefore, do not make further changes to the skill if it is performing to your expectations.
• E. The highest possible confidence with 10 intents is 10% (100% divided by the number of intents). So, no further changes to the skill are required.
• F. Add more utterances to the unresolvedlntent.

Answer: D

NEW QUESTION 4
Which two statements about skills are true?

• A. Customers can only chat with skill when those skills managed by a digital assistant.
• B. Skills can access back-end services.
• C. Skills have dialog flows that you may configure to create conversation.
• D. Skills always use natural languages processing (NLP).

Answer: AB

NEW QUESTION 5
Which two statements are true for the system.webview component?

• A. Parameters passed from the skill to the web application cannot be accessed through JavaScript.
• B. Property names in the web application response payload must match with the variable names in the dialog flow.
• C. When registering web applications in a skill, bot designers can see the data structure returned by the app
• D. Parameters passed from the skill to the web application are accessible through JavaScript.
• E. The webview.onDone parameter is automatically added to the payload and passes the skill's callback URL property to the web application.

Answer: AD

NEW QUESTION 6
You are exploring a use case that calls for users to enter different types of entity values. As a way of minimizing the complexities involved in having users enter vales correctly in a text message,, you are considering a skill that enter data using visual GUI components such as radio buttons and fields that validate user input.
What should you to support this functionality?

• A. Create a dedicated skill for collecting the information on the order form and then add it to a digital assistant.
• B. Create a series of text prompts to collect the user input.
• C. Create a webview service that connects the skill to a web app that renders the order form.
• D. In the composite bag entity, add a regex entity.

Answer: D

NEW QUESTION 7
You want your skill to transfer conversations over to Oracle Service Cloud customer service representatives. Which type of channel do you create to enable the skill to do this?

• A. Applications
• B. System
• C. Agent Integrations
• D. Users

Answer: C

Explanation:
https://docs.oracle.com/en/solutions/handoff-skill-to-live-agent/transfer-users-skill-bot-live-agent1.html#GUID

NEW QUESTION 8
Which statement is true regarding the digital assistant's Help system intent?

• A. You can define utterances that the digital assistant will recognize when the user is asking for help.
• B. The help intent cannot route the conversation to a specific state within a skill.
• C. The utterances for the help intent are predefined and cannot be changed.
• D. If the digital assistant recognizes the user is asking for help, it will automatically route the conversation to a skill called "Help".

Answer: B

NEW QUESTION 9
ting your skill with certain phrases, you notice that two intents within the skill consistently come out as the top two resolved ones and within a few points of each other.
Given the small and unpredictable nature of which intent was top, which strategy would be the easiest to employ to ensure that the user is able to choose the correct Intent?

• A. Keep adding training data until you get a predictable result every time.
• B. Change the Confidence Threshold during your testing until the correct intent always wins.
• C. For each intent, create an entity of phrases that are distinct to each intent, and add the appropriate entity to the corresponding intent.
• D. Change the Confidence Win Margin so that both intents are offered to the user.
• E. Change the Explicit Invocation Threshold to zero to ensure that the correct intent is picked up when the user mentions the name of the intent.

Answer: E

NEW QUESTION 10
Select the FALSE statement regarding Oracle's recommendation for defining your bot’s personality and
conversational design.

• A. You should hide from users the fact that they are communicating with a bot and give them the impression that it's a human they are interacting with.
• B. You should consider naming your bot and using an appropriate avatar.
• C. Your bot should have a persona that matches that of your target audience.
• D. Words carry emotions and you should carefully consider verbiage and tone in your dialog responses.

Answer: B

NEW QUESTION 11
What happens after the skill output Welcome to our store’s chat botl’’ in this dialog flow/

• A. The skill goes to output2, outputs "You can ask me about what products we have in the store", and then returns control to the user.
• B. The skill displays "Welcome to our store's chat bot!" again.
• C. The skill returns control to the use
• D. After the user enters text, it goes to the intent state.
• E. The skill returns control to the use
• F. After the user enters text, it goes to output2 and outputs "You can ask me about what products we in the store."

Answer: A

NEW QUESTION 12
You have a skill and want it to prompt users for their name. The name should then be used in the welcome message at the beginning of each bot-user session.
Your user interface guidelines require that each part of the name begin with a capital letter (for example, John or Deo John Willin Doe).
Which two BotML code examples print the username correctly of the name is provided as"jOhn William doe" or "JOHN doe"?
A)

B)

C)

D)

E)

• A. Option A
• B. Option B
• C. Option C
• D. Option D
• E. Option E

Answer: CD

NEW QUESTION 13
Which two statements are true the purpose of the compose bag entity item Out of Order Extraction property?

• A. It should not be used for String entity items.
• B. When set to True, an entity item value can be updated when prompting for a different entity item value.
• C. Only set to True, an entity item value can be updated when prompting for a different entity item value.
• D. Only when set to true can entity values be specific in any order in the initial user input.
• E. When set to True, an entity item cannot be resolve until a dependent entity item is first resolved.

Answer: CE

NEW QUESTION 14
Oracle Digital Assistant supports several messenger-specific channel types, such as iOS, Android, Web, and Facebook. If your messenger client is nc supported, what is the simplest way to connect your skill or digital assistant to the client?

• A. Use a custom component to extend a supported channel type.
• B. Implement the channel using a Webhook.
• C. You can't connect to a unsupported messenger clien
• D. You can only connect channels to the supported clients.
• E. Ensure that your skill only outputs text and not Images or visual components such as card
• F. Then use the standard Web channel, which you can use for text-only conversations.

Answer: B

NEW QUESTION 15
As per Oracle's recommendation, which is the best practice regarding conversational design?

• A. Ask users open-ended questions such as "how can I help you?"
• B. To account for possible mistakes, make it clear to users that the bot is still learning.
• C. Use quick reply buttons (as opposed to natural language inputs) as much as possible.
• D. Ensure that capabilities of the bot f the things that it can and can't do") are clear and discoverable.

Answer: A

NEW QUESTION 16
What happens if there is a system error and the state does not have an error action?

• A. The skill transitions to he state that is defined by the defaultTransitions error actio
• B. If there isn't one, then it outputs the Unexpected Error Prompt value.
• C. The skill transitions to the state that is defined by the next actio
• D. If there isn't one, then it transition to the defaultTransitions error action.
• E. The skill transitions to the state that is defined by the next action.. If there isn't one, then it transitions to the next state in the dialog flow.
• F. The skill outputs the Unexpected Error Prompt value and then transitions to the state that is defined by the defaultTransitionserror actio
• G. If there isn't one, then it ends the conversation.

Answer: C

NEW QUESTION 17
What is the primary purpose of a user channel in Oracle Digital Assistant?

• A. It provides the primary mechanism for embedding skills within a digital assistant.
• B. It provides a simple way to expose PL/SQL packages as REST data services.
• C. It provides a simple way to connect and adapt messages between a skill or digital assistant and a messenger client.
• D. It provides a generic mobile app or web app that you can directly embed in any messenger client.
• E. It provides a simple way to connect custom components with back-end systems.

Answer: B

NEW QUESTION 18
To prepare the remote application launch, the System, Webview component calls an intermediary service that prepare the remote web application call. The code snippet is given below:

At run time, the system.Webview component sends the intermediary service a POST request. Which three options are true for the POST payload generated based on the code?

• A. Bot designer is responsible to manually add the webview.onDone parameter to the payload.
• B. The key names match the name of the dialog flow variables configured in the "sourceVariableList" property of the system.webview component.
• C. The webview.onDone parameter is automatically added to the payload and it passes the skill's callback URL property to the web application.
• D. The POST payload is a JSON object that contains an array of key-value pairs.
• E. There is no such webview.onDone property passed to the payload.

Answer: ACD

NEW QUESTION 19
In reviewing a colleague's code, you note the following code in the dialog flow which takes user input and replaces the words "authorized user" or "auth user" with "AU" before then calling the intent resolution in the dialog flow with the altered string.
"${utterance.value?replace( 'authorized userlauth user", ,AU','r')}" Why would your colleague have done this?

• A. The sentence is being normalized by replacing different versions of words such that they are aligned with the term used in the training utterances.
• B. By replacing "Authorized" and "auth", one is able to bypass the usual authentication mechanism, which requires a user to log on.
• C. "Authorized" and "auth" are reserved words and would fail intent resolution.
• D. The above code has no impact on intent resolution.
• E. The language tag is being changed to Australian (AU) to better match the language of the training utterances.

Answer: D

NEW QUESTION 20
In the System.Agentinitiation component, what is the purpose of "resumedMessage:"?

• A. sets the message to be displayed if no agents are available
• B. sets the message to be displayed to a user if the user sends repeated messages to connect
• C. sets the message to be displayed when the channel times out and reconnects
• D. sets the message to be displayed to a user while waiting for the agent to connect

Answer: A

NEW QUESTION 21
Error handlers can be defined in different locations with different scopes Which statement is FALSE regarding the placement of error handlers?

• A. An error handler can be defined globally for a skill using the defaultTransition error transition.
• B. An error handler can be defined as a transition on any dialog flow state in a skill.
• C. The system error handler is called in case of an error when no error handling is defined on the current dialog flow state or as a default transition.
• D. You can define a system-wide custom error handler on the digital assistant level.

Answer: A

NEW QUESTION 22
Which two features of Oracle Digital Assistant should you use to allow a skill to specifically classify the user message "What's my balance in savings?" and to identify the type of account?

• A. an entity that defines account types (with values such as "checking" or "savings")
• B. an intent that is been trained with utterances such as "check balance", "What is my current balance?", and "How much money do I have?"
• C. an input form rendered by a webview that is hosted within a Digital Assistant
• D. dialog flows with a system.Text component to read the user input
• E. a resource bundle populated with phrases such as "check balance", "What is my current balance?", and "How much money do I have?"

Answer: BE

NEW QUESTION 23
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