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Q1. Which three choices are required for the boot process for a Cisco IP phone? (Choose three.) A. TFTP services B. DHCP services C. Voice VLAN D. Routing protocol E. TCP/IP F. PortFast View AnswerAnswer: A,B,C Q2. Use the exhibits below to answer the question. A new phone has been added to the Cisco Unified Communications Manager, but is not registering properly. What is causing this failure? A. Device Pool…
Q1. Use the exhibits below to answer the question. What two issues could be causing the Cisco Jabber failure shown in the exhibit? (Choose two) A. Incorrect username and password B. IM & Presence server is down C. User is not associated with the device D. IP or DNS name resolution issue E. CSF Device is not registered. F. IP Phone DN not associated with the user View…
Q1. Which options are two on-premise components of Cisco Unified Presence? (Choose two.) A. Cisco Unified Communication Manager B. Cisco Unified Contact Center Express C. Cisco WebEx D. Cisco Quality Management E. Cisco Unified Contact Center Enterprise View AnswerAnswer: A,C Q2. Which three choices are functions or features of Cisco Unity Connection? (Choose three.) A. video-enabled messaging through converged networks B. text-to-speech, which allows access to Exchange emails from…
Q1. Use the exhibits below to answer the question. Refer to the exhibits Which configuration option, in the device configuration page, will allow an administrator to assign a device to a group of like devices? A. Media Resource Group List B. Device Pool C. Location D. AAR Calling Search Space E. Calling Search Space View AnswerAnswer: B Explanation: Use device pools to define sets of common characteristics for devices. The…
Q1. Which options are two on-premise components of Cisco Unified Presence? (Choose two.) A. Cisco Unified Communication Manager B. Cisco Unified Contact Center Express C. Cisco WebEx D. Cisco Quality Management E. Cisco Unified Contact Center Enterprise View AnswerAnswer: A,C Q2. The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. User…
Q1. A user reports that when they receive a voicemail on their phone, they do not receive it in their email as well. Which feature on Cisco Unity Connection should be checked? A. Cisco Unified Messaging Service B. Enterprise Parameters C. Roles D. Message Waiting Indicators E. Alternate MWI View AnswerAnswer: A Q2. CDR/CMR Reporting is being enabled on Cisco Unified Communications Manager. As part of this…
Q1. Which utility is recommended for a network administrator who must provision 300 users in Cisco Unified Communications Manager? A. Batch Accounts Tool B. Bulk Administration Tool C. Bulk Accounts Tool D. Batch Administration Tool View AnswerAnswer: B Q2. An engineer has deployed IM-user-only mode for the IM and Presence Service. Which two features will be available? (Choose two.) A. third-party XMPP clients are not supported B. IM…
Q1. What is needed to support SIP Early Media? A. Media Termination Point B. Transcoder C. Annunciator D. Conference Bridge E. DSP F. Route List View AnswerAnswer: A Q2. Which menu should be used to create a username and password in the Cisco Unified CME GUI? A. configure > pilot number B. configure > extension C. configure > phones D. configure > system parameters View AnswerAnswer: C Q3. Two departments have their own call-park…
Q1. A group of managers for a company has requested IP telephony reports with performance data and graphs. Which steps should the network administrator take to gather these reports using Cisco Unified Communications Manager web interface? A. Select Cisco Unified Serviceability > Trace > Serviceability Reports Archives. B. Select Cisco Unified Serviceability > Alarm > Serviceability Reports Archives. C. Select Cisco Unified Reports…
Q1. An end user is unable to sign into Jabber. Assuming that network connectivity has been verified, which three settings for the end user should be checked? (Choose three.) A. Jabber Advanced Settings B. Cisco Unified Communications Manager Service Profile C. Cisco Unified Communications Manager User Management D. Cisco Unified Presence Server Advanced Settings E. Cisco Unified Presence Server Application Listener F. Cisco Unified Presence Server…
Q1. An engineer is configuring the Cisco Unified Communications Manager disaster recovery system. Which three statements about the disaster recovery system are true? (Choose three.) A. It requires the use of schedules for backups. B. Backup files are encrypted using the cluster security password. C. If the backup device is listed in a backup schedule, it cannot be manually deleted. D. If the backup…
Q1. Which profile must be added to the end user profile when enabling an end user for Cisco Unified Presence? A. Device profile B. UC service profile C. Extension mobility profile D. SIP profile View AnswerAnswer: B Q2. Which report in the CAR tool provides information about the call volume for a specified period? A. traffic summary report B. Top N duration report C. precedence call summary report D. gateway…
Q1. Which type of template should be used when a network engineer adds a new call center agent in the Cisco Unity Connection? A. Contact B. Call handler C. User D. Notification View AnswerAnswer: C Q2. Which two items must first be configured before users can be added into Unity Connection via the Bulk Administration Tool? (Choose two.) A. partitions B. classes of service C. search spaces D. user templates E.…