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Q1. What is needed to support SIP Early Media?
A. Media Termination Point
B. Transcoder
C. Annunciator
D. Conference Bridge
E. DSP
F. Route List
Answer: A
Q2. Which menu should be used to create a username and password in the Cisco Unified CME GUI?
A. configure > pilot number
B. configure > extension
C. configure > phones
D. configure > system parameters
Answer: C
Q3. Two departments have their own call-park slot to park calls..Which feature on Cisco Unified CME allows one department to answer a call for another department?
A. Call park
B. Call forward
C. Call transfer
D. Pickup-group
E. Barge-in
Answer: D
Q4. Which two protocols does Jabber use to achieve Presence status? (Choose two.)
A. SIP/SIMPLE
B. XMPP
C. SCCP
D. MGCP
E. SOAP
Answer: A,B
Q5. Which command is used to troubleshoot calls as they enter and leave a PRI connection?
A. Debug isdn q 931
B. Show voice call summary
C. Debug voip dialpeer
D. Show dial-peer voice summary
Answer: A
Q6. Use the exhibits below to answer the question.
A new phone has been added to the Cisco Unified Communications Manager, but is not registering properly. What is causing this failure?
A. Device Pool cannot be default
B. phonei_css is the incorrect calling search space2
C. 9971 Phones do not support SIP
D. The location Hub_None has not been activated
E. MAC address is incorrect
Answer: E
Explanation:
The host name is a unique, fixed name that is automatically assigned to the phone based on its MAC address. However, here we see that the configured MAC address is 8478ACF71D1F, but the host name shown on the 9971 Phone Information diagram shows the host name as 8478ACE71D1F.
Q7. Which type of template should be used when a network engineer adds a new call center agent in the Cisco Unity Connection?
A. Contact
B. Call handler
C. User
D. Notification
Answer: C
Q8. Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager?
A. Application
B. Device
C. System
D. User management
E. Media devices
Answer: B
Q9. Which two benefits does Cisco Unified IM and Presence Service bring to businesses? (Choose two.)
A. enhances productivity by using availability awareness and reduce communications delays
B. provides Enterprise IM capabilities, such as persistent chat, group chat, and IM history
C. provides and streamlines enterprise audio and video communications D. enhances communications by providing multipoint conference capabilities
E. supports standard-based XMPP clients by supporting native SIP/SIMPLE and H.323 protocols
Answer: A,B
Q10. An end user reports that conference calls are failing. Which fault domain should be investigated first?
A. IP phone
B. Cisco Unified Communications Manager Media Resources
C. voice gateways
D. network routers and switches
Answer: B
Q11. Which three tools are used to create phone user accounts in Cisco Unified Communications Manager Express? (Choose three.)
A. Cisco Configuration Professional
B. CPE
C. CLI
D. GUI
E. TUI
F. Cisco Security Device Manager
Answer: A,C,D
Q12. A company has a 5-digit dial plan. A junior engineer inquires about the directory number external masks. Why are external masks used?
A. to block calling number identification
B. to enable called number identification
C. to convert the calling directory number to the PSTN routable calling directory number
D. to associate a directory number with a SIP endpoint
Answer: C
Q13. Why is quality of service critical to voice network traffic?
A. Voice traffic is real-time network traffic.
B. Packets can be resent without affecting conversations.
C. Voice traffic is bursty in nature.
D. Voice traffic cannot be compressed.
Answer: A
Q14. To control telephony costs, management wants to restrict who can place long distance calls. Which two options allow for this restriction? (Choose two.)
A. calling search space
B. partitions
C. route groups
D. SIP trunk
E. gateway
Answer: A,B
Q15. Which two components are needed before a user can be assigned to a Presence node? (Choose two.)
A. Cisco Unified Communications Service
B. service profile
C. phone button template
D. mobility profile
E. device profile
Answer: A,B