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Q1. Which utility is recommended for a network administrator who must provision 300 users in Cisco Unified Communications Manager?
A. Batch Accounts Tool
B. Bulk Administration Tool
C. Bulk Accounts Tool
D. Batch Administration Tool
Answer: B
Q2. An engineer has deployed IM-user-only mode for the IM and Presence Service. Which two features will be available? (Choose two.)
A. third-party XMPP clients are not supported
B. IM and Presence support without Cisco Unified Communications Manager
C. audio/video calling
D. Cisco Unity voicemail retrieval via SMTP
E. XMPP federation capabilities
Answer: B,E
Q3. Which three choices are functions or features of Cisco Unity Connection? (Choose three.)
A. video-enabled messaging through converged networks
B. text-to-speech, which allows access to Exchange emails from a telephone
C. voice-enabled message navigation
D. voice-enabled dialing to external users
E. automated attendant capabilities
F. automated call rerouting to agents through round robin, longest idle, or broadcast
Answer: B,C,E
Q4. An end user has made more attempts to log in than allowed, using the wrong voice-mail pin. The user has been locked out..Which submenu does an administrator select to unlock the pin?
A. Change password
B. Password settings
C. Message settings
D. Mailbox
Answer: B
Q5. An administrator wants to gauge the load and performance capacity of Cisco Unified Communication Manager devices, including conference bridges, gateways, and trunks. Which report would the administrator run?
A. CAR
B. CDR
C. SIP
D. RTMT
E. CUBE
Answer: A
Q6. An end user is unable to sign into Jabber. Assuming that network connectivity has been verified, which three settings for the end user should be checked? (Choose three.)
A. Jabber Advanced Settings
B. Cisco Unified Communications Manager Service Profile
C. Cisco Unified Communications Manager User Management
D. Cisco Unified Presence Server Advanced Settings
E. Cisco Unified Presence Server Application Listener
F. Cisco Unified Presence Server System Topology
G. Jabber Version
Answer: A,B,C
Q7. Which two options are available when adding a user to Call Unity Express? (Choose two.)
A. GUI
B. CLI
C. BAT
D. TAPS
E. LDAP
Answer: A,B
Q8. For capacity planning purposes, a network administrator must provide a report to management that displays the number of phones registered per server. Where can the administrator obtain this information?
A. Navigate to Cisco Unified Serviceability > Tools > Serviceability Reports Archive.
B. Navigate to Cisco Unified Operating System Administration > Tools > System Reports.
C. Navigate to Cisco Unified CM Administration > Tools > System Reports.
D. Navigate to Cisco Unified Reporting > Tools > System Reports.
Answer: A
Q9. Which component is needed to facilitate the connection between Cisco Unified
Communications Manager and Cisco Unified Presence Server?
A. SIP trunk
B. H.323 gateway
C. Gatekeeper
D. MGCP gateway
E. Cisco Unified Border Element
Answer: A
Q10. Which Cisco Unified Communications Manager configuration causes an IP phone screen to display a "registration rejected" message?
A. Cisco Unified Communications Manager is unable to reach user IP phone.
B. Cisco Unified Communications Manager database replication status is 2.
C. Cisco Unified Communications Manager auto registration is disabled.
D. Cisco Unified Communications Manager is unable to allocate DN.
E. Cisco Unified Communications Manager subscriber is offline.
Answer: D
Q11. A network engineer receives a report about poor quality on an active call between the IP phone of user A over the WAN to the IP phone of user B. Using web access to the phone, the network engineer remotely checks call statistics such as jitter, network delay, and packet loss. Calculated packet loss is 3%, average jitter is 20 ms, network delay is 1 ms, and conceal seconds is 7.
What is the most likely problem with this call?
A. Calculated packet loss is too high.
B. Average jitter is too high.
C. Network delay is too high.
D. Conceal seconds are too high.
Answer: A
Q12. When you attempt to add a phone to the Cisco Unified Communications Manager Express using the GUI interface, the error "No New Phone to Add" appears. Which command is causing the error?
A. No auto-reg-ephone
B. No service ephone-reg
C. SIP-ua no auto-reg-ephone
D. stcapp ccm-group 1
Answer: A
Q13. RAG DROP
Answer:
Q14. The receptionist has a Cisco 7965 phone with 24-button side-car configuration. The side-car button of the phone does not light up when the line is in use..Which phone configuration is missing?
A. Subscriber calling search space
B. Location
C. BLF audible alert setting
D. Phone button template
Answer: A
Q15. A group of managers for a company has requested IP telephony reports with performance data and graphs. Which steps should the network administrator take to gather these reports using Cisco Unified Communications Manager web interface?
A. Select Cisco Unified Serviceability > Trace > Serviceability Reports Archives.
B. Select Cisco Unified Serviceability > Alarm > Serviceability Reports Archives.
C. Select Cisco Unified Reports > Tools > Serviceability Reports Archives.
D. Select Cisco Unified Reports > Trace > Serviceability Reports Archives.
E. Select Cisco Unified Serviceability > Tools > Serviceability Reports Archives.
Answer: E