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Implementing Cisco Collaboration Devices v1.0 Certification Exam

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November 21, 2024Last update

Cisco 210-060 Free Practice Questions

Q1. An end user is unable to sign into Jabber. Assuming that network connectivity has been verified, which three settings for the end user should be checked? (Choose three.) 

A. Jabber Advanced Settings 

B. Cisco Unified Communications Manager Service Profile 

C. Cisco Unified Communications Manager User Management 

D. Cisco Unified Presence Server Advanced Settings 

E. Cisco Unified Presence Server Application Listener 

F. Cisco Unified Presence Server System Topology 

G. Jabber Version 

Answer: A,B,C 

Q2. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this? 

A. Line Text Label 

B. Alerting Name 

C. External Phone Number Mask 

D. Caller Name 

E. Description 

Answer:

Q3. Use the exhibits below to answer the question. 

A new phone has been added to the Cisco Unified Communications Manager, but is not registering properly. What is causing this failure? 

A. Device Pool cannot be default 

B. phonei_css is the incorrect calling search space2 

C. 9971 Phones do not support SIP 

D. The location Hub_None has not been activated 

E. MAC address is incorrect 

Answer:

Explanation: 

The host name is a unique, fixed name that is automatically assigned to the phone based on its MAC address. However, here we see that the configured MAC address is 8478ACF71D1F, but the host name shown on the 9971 Phone Information diagram shows the host name as 8478ACE71D1F. 

Q4. A user would like all calls to be forwarded to voice mail. The user's phone is not set up with a soft key for this feature. Which option accomplishes this configuration from within the Cisco Unified Communication Administrator Directory Number configuration page? 

A. Call Forward and Pickup Settings > Forward No Coverage External > Select voice mail check box 

B. Call Forward and Pickup Settings > Forward Busy External > Select voice mail check box 

C. Call Forward and Pickup Settings > Forward All > Select voice mail check box 

D. Call Forward and Pickup Settings > Forward Unregistered External > Select voice mail check box 

Answer:

Q5. What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges? 

A. 4 

B. 6 

C. 7 

D. 8 

E. 9 

Answer:

Q6. An end user reports that conference calls are failing. Which fault domain should be investigated first? 

A. IP phone 

B. Cisco Unified Communications Manager Media Resources 

C. voice gateways 

D. network routers and switches 

Answer:

Q7. Which navigation pane should be selected to view the CDR statistics? 

A. Cisco Unified Serviceability 

B. Cisco Unified CM Administration 

C. Cisco Unified Reporting 

D. Cisco Unified OS Administration 

Answer:

Q8. Which describes how to provide a third directory number button and a BLF speed dial for twelve of the Cisco Unified IP Phone 7965? 

A. Modify the Standard User softkey template. 

B. Copy the Standard User softkey.template, name it, and add the requested features. 

C. Copy the Standard 7965 SCCP.phone button template, rename it, and add the requested features. 

D. It is not possible to add a third DN and a BLF.speed dial to the IP Phone 7965 IP. 

Answer:

Q9. Which Cisco Unified Communications Manager device report provides key information to determine if an additional gateway is needed? 

A. Gateway utilization 

B. Gateway summary 

C. Gateway detail 

D. Gateway and line group utilization 

Answer:

Q10. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this? 

A. Line Text Label 

B. Alerting Name 

C. External Phone Number Mask 

D. Caller Name 

E. Description 

Answer:

Q11. Which option can an administrator use to add users to Cisco Unity Connection in different time zones? 

A. User Templates 

B. Call Handler Template 

C. Contact Template 

D. Directory Handler 

E. Interview Handler 

Answer:

Q12. Which four fields must an administrator complete to create a new user in Cisco Unity Connection? (Choose four.) 

A. Alias 

B. User type 

C. Extension 

D. Corporate email address 

E. First name 

F. Last name 

G. Employee ID 

H. Template 

Answer: A,B,C,H 

Q13. Which two items must first be configured before users can be added into Unity Connection via the Bulk Administration Tool? (Choose two.) 

A. partitions 

B. classes of service 

C. search spaces 

D. user templates 

E. schedules 

Answer: B,D 

Q14. CDR/CMR Reporting is being enabled on Cisco Unified Communications Manager. As part of this process, which two service parameters must be activated? (Choose two.) 

A. Cisco CAR Web Service 

B. CDR Enabled Flag 

C. Cisco Serviceability Reporter 

D. Call Diagnostics Enabled 

E. Statistics Enabled 

Answer: B,D 

Q15. RAG DROP 

Answer:  

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