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Q1. A group of managers for a company has requested IP telephony reports with performance data and graphs. Which steps should the network administrator take to gather these reports using Cisco Unified Communications Manager web interface?
A. Select Cisco Unified Serviceability > Trace > Serviceability Reports Archives.
B. Select Cisco Unified Serviceability > Alarm > Serviceability Reports Archives.
C. Select Cisco Unified Reports > Tools > Serviceability Reports Archives.
D. Select Cisco Unified Reports > Trace > Serviceability Reports Archives.
E. Select Cisco Unified Serviceability > Tools > Serviceability Reports Archives.
Answer: E
Q2. RAG DROP
Answer:
Q3. Which three methods can an engineer use to create users in Cisco Unity Connection? (Choose three.)
A. Local
B. Cisco Unified Presence Server
C. Cisco Unified Communications Manager
D. LDAP
E. TMS
F. Outlook
Answer: A,C,D
Q4. Which two technologies comprise a Cisco Presence deployment? (Choose two.)
A. Cisco Unified Presence Server
B. Cisco Unity Connection
C. Cisco Unified Communications Manager
D. Active Directory
E. Cisco Unified Border Element
F. Cisco Expressway
Answer: A,C
Q5. To control telephony costs, management wants to restrict who can place long distance calls. Which two options allow for this restriction? (Choose two.)
A. calling search space
B. partitions
C. route groups
D. SIP trunk
E. gateway
Answer: A,B
Q6. Which Cisco Unified Communications Manager configuration causes an IP phone screen to display a "registration rejected" message?
A. Cisco Unified Communications Manager is unable to reach user IP phone.
B. Cisco Unified Communications Manager database replication status is 2.
C. Cisco Unified Communications Manager auto registration is disabled.
D. Cisco Unified Communications Manager is unable to allocate DN.
E. Cisco Unified Communications Manager subscriber is offline.
Answer: D
Q7. A technician is preparing to activate the needed services in Cisco Unified Communications Manager to integrate with an IM and Presence server. Which four services must be enabled? (Choose four.)
A. Cisco TFTP
B. Cisco AXL Web Service
C. Cisco CTI Manager
D. Cisco Messaging Interface
E. Cisco Intercluster Lookup Service
F. Cisco Extended Functions
G. Cisco Unified Communications Manager
H. Cisco Directory Sync
Answer: A,B,C,G
Q8. Which four actions can be selected with the Bulk Administration Tool in Cisco Unity Connection? (Choose four.)
A. Create
B. Modify
C. Migrate
D. Update
E. Delete
F. Export
G. Purge
H. Manage
Answer: A,D,E,F
Q9. A network engineer receives a report about poor quality on an active call between the IP phone of user A over the WAN to the IP phone of user B. Using web access to the phone, the network engineer remotely checks call statistics such as jitter, network delay, and packet loss. Calculated packet loss is 3%, average jitter is 20 ms, network delay is 1 ms, and conceal seconds is 7.
What is the most likely problem with this call?
A. Calculated packet loss is too high.
B. Average jitter is too high.
C. Network delay is too high.
D. Conceal seconds are too high.
Answer: A
Q10. A user reports that when they receive a voicemail on their phone, they do not receive it in their email as well. Which feature on Cisco Unity Connection should be checked?
A. Cisco Unified Messaging Service
B. Enterprise Parameters
C. Roles
D. Message Waiting Indicators
E. Alternate MWI
Answer: A
Q11. A voice engineer configured a Cisco Unified Presence client for a new employee. The CSF device and user are associated, but the end user cannot make a call using Cisco Unified Personal Communicator softphone mode..Which configuration item should be checked next to identify the issue?
A. Client service framework
B. Common device configuration
C. Calling search space
D. Route pattern
Answer: C
Q12. An end user has an 7945 IP phone, but is unable to launch any of the IP phone applications. A network engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified Communications Manager.
How should the engineer instruct the user to launch the IP phone applications?
A. Select the "?" button on the IP phone.
B. Select the globe button on the IP phone.
C. Select Settings > User Preferences.
D. Select Settings > Device Configuration.
Answer: B
Q13. Which protocol is used to monitor active voice call quality?
A. RTCP
B. RTP
C. QoS
D. STP
E. SDP
Answer: A
Q14. Which client supports Cisco Unified Presence?
A. Jabber
B. Lync
C. Skype
D. Quip
Answer: A
Q15. An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified Communications Manager Express. During the active call, call waiting indicates a second call is incoming to the handset, but the user decides to ignore it. In this scenario, what is the combined total number of signaling conversations and media flows that used the SCCP phone as an endpoint?
A. 2
B. 3
C. 4
D. 5
E. 6
Answer: B