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Q1. A video projector shows the image from a laptop, but everything is colored blue. Which of the following is the MOST likely the cause?
A. Dead pixels
B. Video resolution
C. Failing lamp
D. VGA connection
Answer: D
Q2. Which of the following would typically require the use of a punchdown tool to connect a cable to the network switch?
A. Router
B. Repeater
C. Patch panel
D. PoE injector
Answer: C
Q3. Joe, a technician, is tasked to install a new client machine. He notices the machine is not getting any network connectivity. He tests the network cable between the PC and the network jack and confirms it is good. Joe goes to the network closet and finds several network cables not connected to the switch. Which of the following tools would Joe use to
determine which cable goes back to the correct network jack?
A. Loopback plug
B. Toner probe
C. WiFi analyzer
D. Punchdown tool
Answer: B
Q4. Which of the following RAID types uses a drive mirroring algorithm? (Select TWO).
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 6
E. RAID 10
Answer: B,E
Q5. A user reports an inkjet printer is constantly feeding two sheets of paper for every page printed. Which of the following is the MOST likely reason?
A. Poor paper quality
B. Incorrect paper size
C. Defective duplexer
D. Worn feed rollers
Answer: D
Q6. An end user is designing a PC with a clear acrylic access panel to show off the insides. The user wants the inside to stay cool, but as dust free as possible. Which of the following would BEST meet this scenario?
A. Create a positive pressure air flow with unfiltered intakes and filtered exhausts
B. Create a positive pressure air flow with filtered intakes and unfiltered exhausts
C. Create a negative pressure air flow with unfiltered intakes and unfiltered exhausts
D. Create a negative pressure air flow with filtered exhausts and unfiltered exhausts
Answer: B
Q7. A user is attempting to print a color document but it will not print in color. Which of the following should the technician do FIRST to fix the problem?
A. Reset printer IP address.
B. Change color toner cartridge.
C. Check grayscale setting.
D. Reinstall printer driver.
Answer: C
Q8. An office printer that was working earlier in the day is no longer printing any documents. Pre-existing workstations are manually configured to print to the printer directly over the network. A technician has started to troubleshoot the problem and determines that the printer can still be seen in the network directory. The technician has also verified that the printer can print self-diagnostic pages successfully. Which of the following is the MOST likely cause of the problem?
A. The printer's IP address has changed.
B. The network print spooler service has been restarted.
C. "Perform Printer Maintenance" message is displayed on the printer’s LCD panel.
D. Two or more users sent print jobs simultaneously, causing a print collision.
Answer: A
Q9. A technician needs to set up a VPN for a small office. To ensure the network traffic is routed to the correct machine, which of the following MUST the technician do on the router to accommodate this?
A. Port forwarding
B. Port redundancy
C. Port triggering
D. Port selection
Answer: A
Q10. Which of the following technologies is responsible for communication with the CPU?
A. eSATA
B. PCI express
C. Southbridge
D. Northbridge
Answer: D
Q11. Which of the following expansion cards would MOST likely have the requirements of utilizing a direct auxiliary 6-pin power plug to operate properly?
A. PCI Express RAID card
B. PCI Express video card
C. PCI Express FireWire card
D. PCI Express LAN card
Answer: B
Q12. A technician cannot communicate with one particular IP address and needs to narrow down where the traffic is stopping. Which of the following commands would be used to determine this?
A. nslookup
B. ipconfig
C. nbtstat
D. ping
E. tracert
Answer: E
Q13. Video editing workstations require the fastest hard drive access times with large storage capacity. Which of the following hard disk setups would be MOST ideal for the described computer?
A. Two 500 GB SATA2 hard drives used in a JBOD array
B. Two 500 GB SATA2 hard drives in a hardware RAID 0
C. Two 500 GB SATA2 hard drives in a hardware RAID 1
D. Two 500 GB SATA2 hard drives in a software RAID 0
Answer: B
Q14. Which of the following devices is BEST to use when designing a SOHO network to ensure the least amount of collisions?
A. Switch
B. Bridge
C. Hub
D. Access point
Answer: A
Q15. A technician is notified of an inkjet printer not printing properly. The user’s computer has the printer software loaded and is not displaying any errors. A test print was performed, with one of the colors not printing properly. Which of the following would the technician typically perform FIRST to resolve the issue?
A. Replace cartridges
B. Run a cleaning page
C. Clean heads
D. Clean fuser assembly
Answer: C