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Q1. A laptop is setup at a podium for a presentation but is set to extended desktop. The presenter would like it to show exactly what the laptop screen is showing. Which of the following would be the QUICKEST way to accomplish this?
A. Look for the setting in control panel
B. Toggle the dual display function key
C. Change the screen orientation
D. Reboot the laptop
Answer: B
Q2. A technician would like to connect to a computer using remote desktop. Which of the following ports does remote desktop use by default?
A. 22
B. 443
C. 3389
D. 8080
Answer: C
Q3. Which of the following devices would provide protection for electronic equipment in an area prone to intermittent, unstable power?
A. Power strip
B. Surge suppressor
C. Uninterruptible power supply
D. Line conditioner
Answer: C
Q4. When a technician is planning to replace a laptop hard drive, the technician will need to:
A. select a drive that is the correct form factor.
B. choose the correct drive cache size for the laptop.
C. also upgrade the memory.
D. verify voltage requirements.
Answer: A
Q5. A user wants to implement a wireless router that will have the fastest data speeds and operate over the 5GHz frequency. Which of the following standards should the user select?
A. 802.11a
B. 802.11ac
C. 802.11g
D. 802.11n
Answer: B
Q6. Which of the following adapters causes the LEAST amount of signal loss?
A. VGA to DVI
B. HDMI to VGA
C. DVI to HDMI
D. S-video to RCA
Answer: C
Q7. Which of the following devices is primarily intended to provide 24/7 diagnostic and biometric data regarding the user?
A. Fitness monitor
B. e-Reader
C. Smartwatch
D. Smartphone
Answer: A
Q8. A user is trying to use an external hard drive with an incompatible file system. Which of the following tools will allow the user to change the file system on the hard drive?
A. format
B. defrag
C. bootrec
D. chkdsk
Answer: A
Q9. Which of the following cable connection types is an example of a mini DIN?
A. BNC
B. PS/2
C. RCA
D. DB9
Answer: B
Q10. A small workgroup inherits a second-hand printer without networking capabilities. Which of the following is the BEST method of sharing this resource among the workgroup?
A. Connect the printer to a Bluetooth adapter in order for the users to print
B. Connect the printer by using the onboard Infrared port
C. Connect the printer to a user’s workstation and share the device
D. Connect the printer to a parallel switch box
Answer: : C
Q11. Which of the following technologies is responsible for communication with the CPU?
A. eSATA
B. PCI express
C. Southbridge
D. Northbridge
Answer: D
Q12. USB 2.0 and which of the following ports share the same connector?
A. Micro USB 2.0
B. Mini USB 2.0
C. Micro USB 3.0
D. USB 3.0
Answer: D
Q13. Which of the following are standard AMD processor socket types? (Select TWO).
A. 1366
B. 1155
C. 940
D. LGA
E. F
Answer: C,E
Q14. A user, Ann, is preparing to travel abroad and wants to ensure that her laptop will work properly. Which of the following components of the laptop should be verified FIRST to ensure power compatibility before traveling?
A. Wall adapter
B. Battery
C. Power supply
D. Digitizer
Answer: A
Q15. A client has an issue with large files taking a long time to open or save. As time goes by, the issue worsens. The client has hundreds of GBs of files that are still in the process of backing up. The technician has verified that the hard drive is healthy and there are no signs of failure. Which of the following troubleshooting steps should the technician perform NEXT?
A. Install the latest drivers from the hardware vendor.
B. Perform a scan of the drive for file fragmentation.
C. Run chkdsk on the workstation’s hard drive.
D. Reformat the drive and reinstall the OS.
Answer: B