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Q1. Ann, a user, wants to host a gaming server on her SOHO network. Which of the following features on the SOHO router would need to be configured?
A. Channels
B. DHCP
C. Port forwarding
D. Firmware
Answer: C
Q2. The technician would like to upgrade a workstation by adding a USB 3.0 card, and updgarding the video card, sound card, and NIC. The technician is concerned about power consumption by the expansion cards. Which of the following upgrades would MOST likely require also upgrading the power supply?
A. Video card
B. USB 3.0 card
C. Sound card
D. Network card
Answer: A
Q3. Which of the following MUST be configured when trying to start a machine with a DVD?
A. TPM
B. Virtualization support
C. BIOS security
D. Boot order
Answer: D
Q4. Which of the following is required during the installation of a digitizer?
A. Must be connected to the Internet
B. Must be cleaned
C. Must have the latest software installed
D. Must be calibrated
Answer: D
Q5. A customer struggles with the small print of most smartphones. The customer still likes the idea of using a smartphone for phone calls and work. Which of the following devices should the technician recommend to the customer?
A. A tablet
B. An e-Reader
C. A phablet
D. A smart watch
Answer: C
Q6. A SOHO is considering a purchase of several printers that will facilitate printing on both sides of the media. Which of the following optional add-ons will provide this functionality?
A. Collate
B. Duplex
C. Fast draft
D. Paper type
Answer: B
Q7. A technician is tasked with setting up a workstation in a new location. The technician realizes there is no network connectivity and the workstation’s NIC does not have a link light. Given the connection in the wall is correctly labeled, which of the following would be BEST for the technician to use NEXT?
A. A multimeter
B. A tone generator
C. A cable tester
D. A punchdown tool
Answer: C
Q8. A technician is setting up a printer in a training room. The trainer needs to be able to print multiple copies of the training documentation for the classes. Which of the following should the technician configure on the printer to facilitate this?
A. Scanning
B. Collating
C. Faxing
D. Duplexing
Answer: B
Q9. A technician has 2GB of data that needs to be backed up from a customer’s Windows 7 computer. Which of the following storage media should the technician use?
A. DVD-RW
B. CD-RW
C. DVD-ROM
D. CD-ROM
Answer: A
Q10. A technician is working on a server with high latency on the mapped network drive. Upon entry into the server room, the technician suspects an issue with one of the drives in the array. Which of the following would the technician do to resolve the problem?
A. Reseat the drive cable in the array.
B. Replace the RAID controller.
C. Replace the faulty drive in the array.
D. Reinstall the RAID drivers.
Answer: C
Q11. Which of the following features is an advantage of a switch over a hub?
A. A switch routes packets instead of frames to different networks.
B. A switch divides bandwidth among connected devices.
C. A switch broadcasts the data frames to every connected device.
D. A switch sends data frames to the correct connected device.
Answer: D
Q12. Which of the following is a type of fiber connector?
A. RJ-11
B. F-connector
C. BNC
D. ST
Answer: D
Q13. Which of the following is an advantage of using static IP addresses for a business?
A. High availability
B. Simplifies IP management
C. Lower security risk
D. Scalability for upgrades
Answer: A
Q14. A workstation has a network link light, but it cannot access internal network resources. Which of the following is the MOST likely cause of the issue?
A. Slow transfer speeds
B. IP address conflict
C. Incorrect gateway
D. Packet collisions
Answer: B
Q15. A small company needs to print several color copies of the same contract to go to various departments and customers. Which of the following printers will be the QUICKEST?
A. 3D printing
B. Thermal printing
C. Impact printing
D. Laser printing
Answer: D