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Q1. The device that allows two different networks to communicate with one another is:
A. a repeater.
B. a hub.
C. a router.
D. an access point.
Answer: C
Q2. The technician would like to upgrade a workstation by adding a USB 3.0 card, and updgarding the video card, sound card, and NIC. The technician is concerned about power consumption by the expansion cards. Which of the following upgrades would MOST likely require also upgrading the power supply?
A. Video card
B. USB 3.0 card
C. Sound card
D. Network card
Answer: A
Q3. An office printer that was working earlier in the day is no longer printing any documents. Pre-existing workstations are manually configured to print to the printer directly over the network. A technician has started to troubleshoot the problem and determines that the printer can still be seen in the network directory. The technician has also verified that the printer can print self-diagnostic pages successfully. Which of the following is the MOST likely cause of the problem?
A. The printer's IP address has changed.
B. The network print spooler service has been restarted.
C. "Perform Printer Maintenance" message is displayed on the printer’s LCD panel.
D. Two or more users sent print jobs simultaneously, causing a print collision.
Answer: A
Q4. A technician is planning on running multimode fiber and only needs the fiber runs to be 500 feet (152 meters) in distance. Which of the following connectors should the technician use?
A. BNC
B. LC
C. ST
D. F
Answer: C
Q5. A technician has been tasked with setting up email on a user’s phone. The user also wants the email to remain on the server. Which of the following ports would be BEST for setting up the phone?
A. 80
B. 110
C. 143
D. 443
Answer: C
Q6. Which of the following types of device cable types are used to connect output devices such as printers and scanners?
A. Parallel
B. eSATA
C. IDE
D. PATA
Answer: A
Q7. A technician is giving a safety class to new employees. Which of the following contains potentially dangerous voltages and should be handled with care, even if the power has
been recently disconnected?
A. Laser printer
B. Wireless router
C. Paper shredder
D. CRT monitor
Answer: D
Q8. A customer struggles with the small print of most smartphones. The customer still likes the idea of using a smartphone for phone calls and work. Which of the following devices should the technician recommend to the customer?
A. A tablet
B. An e-Reader
C. A phablet
D. A smart watch
Answer: C
Q9. A technician replaces a defective 250GB hard drive in a desktop with a 2TB hard drive. After installation, the computer detects the new 2TB drive as a 250GB drive. Which of the following should the technician do to fix this issue?
A. Reinstall the drive
B. Patch the OS
C. Upgrade the driver
D. Flash the BIOS
Answer: D
Q10. DRAG DROP
Answer:
Q11. A user has reported that the company notebook is performing some random mouse actions requiring the user to make a lot of typing corrections. How can the technician solve the issue for the user?
A. Adjust the mouse settings so the mouse moves slower
B. Reverse the buttons on the mouse pad
C. Adjust the mouse settings so the mouse moves faster
D. Use the function keys to disable the mouse pad
Answer: D
Q12. A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through 7. Four are white and four are blue. Which of the following should the technician do FIRST?
A. Install the memory in the four white slots
B. Install the memory in the four blue slots
C. Consult the motherboard documentation
D. Install the memory in slots 0 through 3
E. Fill all slots with memory
Answer: C
Q13. A technician is tasked with selecting components to build a computer that will be used for computer-aided drafting and computer aided modeling. Which of the following components are the BEST choices? (Select TWO).
A. Triple channel memory
B. MIDI sound card
C. Socket 1156 motherboard
D. Onboard graphics
E. Socket 1366 CPU
Answer: A,E
Q14. The Chief Executive Officer (CEO) of a company has requested outside access to a server within the company network so that sensitive documents can be worked on from home. Which of the following is the MOST appropriate tool to give the CEO the requested access?
A. VNC
B. Port forwarding
C. Port triggering
D. VPN
Answer: : D
Q15. A laptop logon screen can barely be seen, despite adjusting the display’s brightness setting. Which of the following display components is defective?
A. Backlight
B. Digitizer
C. Inverter
D. Polarizer
Answer: A