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Q1. There are 20 laptops in a room and they all need to connect wirelessly to the network. Which of the following would be the BEST device to use?
A. Switch
B. Router
C. Access point
D. Hub
Answer: C
Q2. An employee wants to work more efficiently from home. The IT manager suggests the employee consider purchasing a device that will allow use of monitor and input devices with the work laptop. Which of the following devices is MOST suitable for this purpose?
A. Docking station
B. Set-top box
C. KVM switch
D. USB hub
Answer: A
Q3. A technician connects a second monitor to a desktop. It is physically located to the right of the existing monitor, but the mouse pointer can only get to the second monitor by moving to the left edge of the screen of the first monitor. Which of following display settings needs to be adjusted to get the pointer to move with the physical placement of the monitor?
A. Scaling
B. Rotation
C. Position
D. Resolution
Answer: C
Q4. Which of the following MUST be the same when replacing a hard drive in a laptop?
A. The interface type of the existing drive
B. The speed of the new drive
C. The total data capacity of the PC
D. The cache size of the new drive
Answer: A
Q5. DRAG DROP
You would like to build a PC for storage redundancy. Select the appropriate IDE drives and build the PC for MAXIMUM performance, while using the MINIMUM amount of drives.
Answer:
Q6. A company wants to conserve paper without limiting the ability to print. Which of the following settings needs to be configured?
A. Orientation
B. Duplex
C. Collate
D. Quality
Answer: B
Q7. A user wants to reduce the amount of paper consumed on a multi-function printer. Which of the following settings should be configured to achieve this outcome?
A. Orientation
B. Duplex
C. Collate
D. Economy ink
Answer: B
Q8. Which of the following features is an advantage of a switch over a hub?
A. A switch routes packets instead of frames to different networks.
B. A switch divides bandwidth among connected devices.
C. A switch broadcasts the data frames to every connected device.
D. A switch sends data frames to the correct connected device.
Answer: D
Q9. A user has received an error message when connecting to the wireless network. The error indicates the IP address being used by the user’s system is already in use. A DHCP server is used on the network. After having the user disconnect from the wireless network, the technician is still able to ping the user’s IP address. Which of the following is MOST likely the cause?
A. The user has a statically assigned IP address in the DHCP server scope.
B. The system’s local firewall is blocking SYN/ACK traffic from the DHCP server.
C. The DHCP server’s scope has been exhausted and no additional IP addresses are available.
D. The user is also connected to the wired network with a LAN cable.
Answer: A
Q10. A technician is tasked with replacing all the APs in an office building for greater speeds. The current location of APs allowed for total coverage of WiFi throughout the office. Which of the following 802.11 standards should be used?
A. a
B. ac
C. b
D. g
E. n
Answer: B
Q11. Which of the following technologies can be accessed through the DisplayPort? (Select TWO).
A. USB
B. SATA
C. DVI
D. FireWire
E. HDMI
Answer: C,E
Q12. Which of the following is an advantage of UDP over TCP?
A. It is connection based.
B. It uses flow control.
C. It transfers packets faster.
D. It uses connection handshakes.
Answer: C
Q13. A technician is dispatched to install additional RAM in a computer. The technician unplugs the system from the power source, and removes the cover of the PC. Which of the following should the technician do NEXT?
A. Update the BIOS for compatibility.
B. Put on an ESD strap.
C. Use an anti-static bag to hold the RAM while installing.
D. Clean out the PC with compressed air.
Answer: B
Q14. A technician is working on a laptop with a failed Ethernet port caused by ESD. Which of the following is the simplest solution to restore network connectivity?
A. Re-solder the network connector
B. Replace the Ethernet daughter board
C. Update the Ethernet driver
D. Enable wireless and connect to the WAP
Answer: D
Q15. A finance officer has submitted a request for a new wireless access point. The technician has set up the physical equipment and powered it on, but the router will not recognize it. Which of the following should the technician do to correct the problem?
A. Install firmware updates
B. Run Windows updates
C. Perform RPM updates
D. Use apt-get for updates
Answer: A