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Q1. A technician is asked to upgrade RAM in a laptop from 4GB to 8GB. Which of the following should the technician do FIRST?
A. Download the newest motherboard drivers
B. Enable TPM
C. Review the vendor laptop documentation
D. Flash the BIOS
Answer: C
Q2. A technician is working on a server with high latency on the mapped network drive. Upon entry into the server room, the technician suspects an issue with one of the drives in the array. Which of the following would the technician do to resolve the problem?
A. Reseat the drive cable in the array.
B. Replace the RAID controller.
C. Replace the faulty drive in the array.
D. Reinstall the RAID drivers.
Answer: C
Q3. A technician is installing Hyper-V and is getting an error that the software is not able to be installed. Which of the following processor characteristics should be checked?
A. Cache size
B. Virtualization support
C. Number of cores
D. Hyperthreading
Answer: B
Q4. A network printer is online and ready. The accounting group is unable to print to this network printer, but other departments can. Which of the following would the technician use to resolve the problem?
A. Replace the printer’s network cable
B. Modify the security setting of the print spooler
C. Restart the TCP/IP print spooler service
D. Use the manufacturer’s maintenance kit
Answer: B
Q5. A technician is notified that a laptop is not booting. It is discovered that there are no system lights, sounds, or display when the power button is pressed. Which of the following should the technician attempt FIRST in the troubleshooting process?
A. Connect an external monitor into the laptop to determine if the LCD has failed.
B. Boot the system from either a boot CD or other removable media type.
C. Disconnect the AC and battery power and hold the power button for several seconds.
D. Remove any hard drives or optical drives, RAM, and any wireless cards or USB devices from the laptop.
Answer: C
Q6. Which of the following is an advantage of using DHCP for network addressing?
A. Simplified configuration
B. More addresses are available
C. Faster connection speeds
D. Lower latency times
Answer: A
Q7. A user, Ann, reports that her company laptop cannot pick up a wireless connection in certain areas of a building. However, users working on their laptops in the common areas have Internet connectivity. Which of the following is the MOST likely cause?
A. Weak RF signals
B. Out of date Ethernet driver
C. Enabled MAC filtering
D. Duplicate IP addresses
Answer: : A
Q8. DRAG DROP
Answer:
Q9. DRAG DROP
A customer, Ann, has requested two custom PCs. one to be used for gaming and the other to be used as a virtualization workstation for her business. The gaming PC should support the latest games and gaming peripherals. The virtualization workstation should be able to host several production virtual machines as part of Ann's home business.
Instructions: Use the tabs at the top to switch between the PCs. Objects should be placed on the appropriate slot/display areas and can only be used once. All slot/display areas should be filled. Once the simulation is complete, select the done button to submit.
Answer:
Q10. A new company is thinking of upgrading its media workstation in the conference room. The computer will be predominantly used for graphically intensive presentations, slideshows, and video gaming tournaments. Which of the following BEST satisfies the needs of the company?
A. High-end video, high-end audio, multicore processor
B. Minimum RAM required, network connectivity, high-end cooling
C. Media streaming, file sharing, gigabit NIC, dual monitors, TV tuner
D. Network connectivity, TV tuner, surround sound audio, dual monitors
Answer: A
Q11. Which of the following wireless technologies is LEAST likely to be intercepted by a third party?
A. NFC
B. Bluetooth
C. WiFi
D. Cellular
Answer: A
Q12. A technician is responsible for setting up laptops in a room for a small conference. The laptops need to communicate with each other as well as a workstation in the room. The workstation has a wireless expansion card. A switch is not available for the laptops and they cannot access the corporate network. Which of the following does the technician need to implement?
A. Adhoc network
B. Bluetooth network
C. Serial network
D. USB network
Answer: : A
Q13. A technician is building a workstation that will only be used to connect remotely to a server. Which of the following types of PC configurations is BEST suited for this task?
A. Thin client
B. Home server PC
C. CAD workstation
D. AV workstation
Answer: A
Q14. Which of the following adapter types uses a 7-pin cable to transmit video signals?
A. RGB
B. S-Video
C. HDMI
D. DVI
Answer: : B
Q15. A customer is building a high-end gaming PC and is seeking an appropriate power supply unit. Which of the following feature-sets of a power supply should be installed? (Select THREE).
A. Mini-ITX form factor
B. High number of connectors
C. 24-pin main connector
D. 20-pin main connector
E. 350-450 watts of power
F. Dual 12v rails
Answer: B,C,F