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Q1. Ann, a user, has recently installed a new Blu-Ray ROM in her desktop computer. The computer recognizes the device as a DVD-ROM. Which of the following actions would enable the system to recognize the device as a Blu-Ray device?
A. The operating system must be upgraded to Windows Ultimate.
B. Flash the system’s motherboard CMOS.
C. Upgrade to the latest Windows Media Player.
D. Install the manufacturer’s drivers for the OS.
Answer: D
Q2. Which of the following Internet connection types is known to have a significantly higher latency than the others?
A. Cable
B. Satellite
C. DSL
D. Fiber
Answer: B
Q3. Which of the following is important when replacing a power supply in a workstation located in a datacenter server rack?
A. A fanless power supply should be used
B. The proper voltage must be selected
C. The unit must be the same or less wattage
D. The power connector location must be the same
Answer: B
Q4. Legacy software needs to be installed on a netbook. Which of the following is MOST likely needed in order to install the software?
A. Lightning port
B. Bluetooth adapter
C. USB optical drive
D. NFC chip
Answer: C
Q5. Which of the following are factors when designing a home theater PC?
A. Wireless NIC
B. Audio frequency
C. Video refresh rate
D. Video output
Answer: D
Q6. Which of the following protocols would be used for file sharing between MAC OS and Windows OS workstations on a LAN?
A. IMAP
B. SMB
C. SSH
D. RDP
Answer: B
Q7. A printer on the second floor is not printing for anyone. However, the printer has power and displays ready on the LCD display. There is paper in the trays and the toner was recently changed. The system administrator goes to the location with a laptop and tests the network port and is able to connect. Jobs are being queued on the local machines. Which of the following should the system administrator do to get the printer functioning again?
A. Move the printer to a known good port and connect to the network
B. Replace the network cable to the printer
C. Verify the server’s print spooler service is running
D. Attach the printer directly to the laptop and print a test page
Answer: C
Q8. A technician is required to connect a new cable to an open port on the patch panel. Which of the following would the technician MOST likely use in this situation?
A. Loopback tool
B. Multimeter
C. Punchdown tool
D. Toner probe
Answer: C
Q9. Which of the following ports is used for a secure browser connection for an online purchase?
A. 23
B. 80
C. 110
D. 443
E. 3389
Answer: D
Q10. A user is requesting a cable to charge and transfer data for an Apple mobile device. Which of the following connection types would satisfy the user's requirements?
A. MicroUSB
B. Molex
C. MiniUSB
D. Lightning
Answer: D
Q11. Which of the following Internet connection types is a digital form that runs over standard telephone wiring?
A. Fiber
B. Dial-up
C. Cable
D. DSL
Answer: D
Q12. A user creates a file in presentation software to be shown on a widescreen display. The user would like to adjust the aspect ratio of the slides in the presentation software so they display without extra black areas on the top, bottom, left, or right of the slides. Which of the following aspect ratios would BEST meet this requirement?
A. 4:3
B. 5:4
C. 16:9
D. 256:135
Answer: C
Q13. Which of the following RAM types supports triple channel configurations?
A. RAMBUS
B. DDR
C. DDR3
D. DDR2
Answer: C
Q14. A technician wants to install a secondary IDE drive which will be configured for additional user storage on the same IDE channel of the drive with the operating system. Which of the following jumper configurations should the technician use for the additional drive, if the drive with the operating system is set to MA?
A. Place a jumper on both the MA and CS jumper block of the secondary drive.
B. Place a jumper on the MA jumper block of the secondary drive.
C. Place a jumper on both the SL and CS jumper block of the secondary drive.
D. Place a jumper on the SL jumper block of the secondary drive.
Answer: D
Q15. After a technician installs a video card, which of the following should the technician configure NEXT?
A. Resolution
B. Colors
C. Dots per inch
D. Refresh rate
Answer: A