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Q1. Which of the following devices transmits data to all ports regardless of final destination?
A. Firewall
B. Router
C. Switch
D. Hub
Answer: D
Q2. Which of the following features is an advantage of a switch over a hub?
A. A switch routes packets instead of frames to different networks.
B. A switch divides bandwidth among connected devices.
C. A switch broadcasts the data frames to every connected device.
D. A switch sends data frames to the correct connected device.
Answer: D
Q3. Which of the following is important when replacing a power supply in a workstation located in a datacenter server rack?
A. A fanless power supply should be used
B. The proper voltage must be selected
C. The unit must be the same or less wattage
D. The power connector location must be the same
Answer: B
Q4. Which of the following ports is used when accessing a website with SSL encryption?
A. 22
B. 80
C. 110
D. 443
Answer: D
Q5. USB 2.0 and which of the following ports share the same connector?
A. Micro USB 2.0
B. Mini USB 2.0
C. Micro USB 3.0
D. USB 3.0
Answer: D
Q6. A customer needs a router that will be able to handle all incoming and outgoing networking traffic independent of the rest of the building. The customer would like the PCs to immediately connect to the Internet and network resources without any additional configuration. Which of the following should the technician do to meet the requirements?
A. Configure the router for DHCP.
B. Configure the router for NAT.
C. Configure the router for port forwarding.
D. Configure the router for QoS.
Answer: A
Q7. A user has requested a device that could be used for web-conferences while away from work. The device will mainly be used for emailing, document reviewing, and phone calls. Which of the following mobile devices would a technician MOST likely recommend?
A. Tablet
B. Smart camera
C. Phablet
D. Web camera
Answer: C
Q8. The device that allows two different networks to communicate with one another is:
A. a repeater.
B. a hub.
C. a router.
D. an access point.
Answer: C
Q9. A technician is working on a server with high latency on the mapped network drive. Upon entry into the server room, the technician suspects an issue with one of the drives in the array. Which of the following would the technician do to resolve the problem?
A. Reseat the drive cable in the array.
B. Replace the RAID controller.
C. Replace the faulty drive in the array.
D. Reinstall the RAID drivers.
Answer: C
Q10. A user has downloaded an image file and needs to install an application from the image.
When trying to execute or open the file, an error is displayed. Which of the following should the user perform?
A. Download a different file from the website
B. Rename the extension of the file to a known extension
C. Verify the MD5 hash of the downloaded file
D. Mount the file as an emulated DVD
Answer: D
Q11. Which of the following network devices filters traffic of many different protocols based on a predetermined set of rules established by a system administrator?
A. Proxy
B. Switch
C. Firewall
D. Router
Answer: C
Q12. After setting up a new computer, a user states that the mouse and keyboard will not work. Which of the following is the MOST likely reason?
A. The network cable is disconnected
B. The PS/2 connectors are switched
C. The USB connectors are switched
D. The hard drive is unplugged
Answer: B
Q13. Ann, a user, has recently installed a new Blu-Ray ROM in her desktop computer. The computer recognizes the device as a DVD-ROM. Which of the following actions would enable the system to recognize the device as a Blu-Ray device?
A. The operating system must be upgraded to Windows Ultimate.
B. Flash the system’s motherboard CMOS.
C. Upgrade to the latest Windows Media Player.
D. Install the manufacturer’s drivers for the OS.
Answer: D
Q14. A technician has 2GB of data that needs to be backed up from a customer’s Windows 7 computer. Which of the following storage media should the technician use?
A. DVD-RW
B. CD-RW
C. DVD-ROM
D. CD-ROM
Answer: A
Q15. A user wants to implement a wireless router that will have the fastest data speeds and operate over the 5GHz frequency. Which of the following standards should the user select?
A. 802.11a
B. 802.11ac
C. 802.11g
D. 802.11n
Answer: B