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Q1. A technician is building a gaming PC for a user. The user wants to dual boot between Windows XP 32-bit and a 64-bit version of Windows 7 as some of the games require XP. The user requests the following specifications:
64-bit i7 processor, (consisting of 6 cores @ 3.0GHz) 16 GB of RAM (consisting of two 8 GB modules) One 200 GB SSD
RAID 1 (consisting of two 1TB SATA Drives) Two 2 GB SLI Video Cards
Which of the following components should the technician warn the user will be reported differently depending on the operating system that is currently booted?
A. RAID
B. RAM
C. Processor
D. SSD Drive
E. Video Card
Answer: B
Q2. A user wishes to dispose of a CRT monitor that is no longer working. Which of the following steps should a technician complete before proceeding with the disposal?
A. Break the glass in the CRT in a controlled environment to prevent injury
B. Discharge all capacitors in the CRT and remove them before disposal
C. Ensure familiarity and compliance with all relevant local regulations
D. Ensure that the monitor is no longer working and repair if possible
Answer: C
Q3. Which of the following external ports would a technician use to connect a keyboard? (Select TWO).
A. eSATA
B. IEEE 1394
C. USB
D. PS/2
E. VGA
Answer: C,D
Q4. A user wants to reduce the amount of paper consumed on a multi-function printer. Which of the following settings should be configured to achieve this outcome?
A. Orientation
B. Duplex
C. Collate
D. Economy ink
Answer: B
Q5. A user, Ann, reports that her company laptop cannot pick up a wireless connection in certain areas of a building. However, users working on their laptops in the common areas have Internet connectivity. Which of the following is the MOST likely cause?
A. Weak RF signals
B. Out of date Ethernet driver
C. Enabled MAC filtering
D. Duplicate IP addresses
Answer: : A
Q6. A user opens a service ticket for a laser printer that has paper jams. Lately, jamming has become more frequent. The technician recreates the problem and checks the printer logs for more information about the printer. Which of the following choices are MOST likely fixes to this problem? (Select TWO).
A. Clean and inspect the laser drum assembly
B. Clean and inspect the entire paper path
C. Use the printer maintenance kit to replace parts
D. Replace the paper exit assembly switch
E. Clean and replace the paper out sensor
F. Clean the fuser cold roller and verify fuser operation
Answer: B,C
Q7. Which of the following connectors are commonly used for fiber optic cables?
A. RJ-11 and RJ-45
B. ST and LC
C. F-connectors
D. BNC
Answer: B
Q8. A technician is responsible for setting up laptops in a room for a small conference. The laptops need to communicate with each other as well as a workstation in the room. The workstation has a wireless expansion card. A switch is not available for the laptops and they cannot access the corporate network. Which of the following does the technician need to implement?
A. Adhoc network
B. Bluetooth network
C. Serial network
D. USB network
Answer: : A
Q9. A technician is required to connect a new cable to an open port on the patch panel. Which of the following would the technician MOST likely use in this situation?
A. Loopback tool
B. Multimeter
C. Punchdown tool
D. Toner probe
Answer: C
Q10. Which of the following are the BEST features to include in a Home Theater PC? (Select TWO).
A. Liquid Cooling
B. VGA Output
C. Dual Monitors
D. Digital Audio
E. HDMI Output
F. NFC Capability
Answer: D,E
Q11. A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is MOST likely causing the issue?
A. Touchpad settings
B. Screen calibration
C. Incompatible software
D. Unsigned hardware
Answer: A
Q12. DRAG DROP
Drag and drop the IP address next to the appropriate description.
Answer:
Q13. A technician is tasked with replacing all the APs in an office building for greater speeds. The current location of APs allowed for total coverage of WiFi throughout the office. Which of the following 802.11 standards should be used?
A. a
B. ac
C. b
D. g
E. n
Answer: B
Q14. Which of the following RAID types uses a drive mirroring algorithm? (Select TWO).
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 6
E. RAID 10
Answer: B,E
Q15. DRAG DROP
Answer: