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Q1. Which of the following would typically require the use of a punchdown tool to connect a cable to the network switch?
A. Router
B. Repeater
C. Patch panel
D. PoE injector
Answer: C
Q2. A laptop is setup at a podium for a presentation but is set to extended desktop. The presenter would like it to show exactly what the laptop screen is showing. Which of the following would be the QUICKEST way to accomplish this?
A. Look for the setting in control panel
B. Toggle the dual display function key
C. Change the screen orientation
D. Reboot the laptop
Answer: B
Q3. A network technician has been tasked with deploying new VoIP phones on a network. When the technician plugs the Ethernet cable for the phone into the wall port, the phone fails to turn on. When the technician plugs the Ethernet cable directly into the computer, the computer is able to access the network. Which of the following is the MOST likely cause of this issue?
A. The network switch does not support PoE
B. The technician is connecting the phone to the wrong type of port
C. The firewall on the network is blocking access to the DHCP server
D. The Ethernet cable is the wrong type
Answer: A
Q4. A small office would like to offer Internet access to customers while onsite. However, customers should not be able to access any corporate data. Which of the following networking features would BEST enable this?
A. Configure a guest wireless network
B. Implement a DMZ
C. Disable NAT on the wireless network
D. Disable the SSID
E. Assign static IPs for all devices
Answer: A
Q5. A technician is dispatched to install additional RAM in a computer. The technician unplugs the system from the power source, and removes the cover of the PC. Which of the following should the technician do NEXT?
A. Update the BIOS for compatibility.
B. Put on an ESD strap.
C. Use an anti-static bag to hold the RAM while installing.
D. Clean out the PC with compressed air.
Answer: B
Q6. A customer is building a high-end gaming PC and is seeking an appropriate power supply unit. Which of the following feature-sets of a power supply should be installed? (Select THREE).
A. Mini-ITX form factor
B. High number of connectors
C. 24-pin main connector
D. 20-pin main connector
E. 350-450 watts of power
F. Dual 12v rails
Answer: B,C,F
Q7. A customer asks a technician for a device that has the capability to easily connect a laptop to an external monitor, keyboard, mouse, and charge the battery. Which of the following devices should the technician recommend to the customer?
A. Lightning
B. KVM switch
C. USB 3.0
D. Docking station
Answer: D
Q8. Joe, a user, has installed a new monitor on an existing system. Joe calls a support technician and reports that everything on the new display is fuzzy. Which of the following describes what needs to be changed to correct this issue?
A. The display resolution needs to match the native resolution.
B. The old graphics card does not support the new monitor.
C. The new monitor cable needs to have aluminum cores installed.
D. The new monitor requires updated drivers to be installed.
Answer: A
Q9. Which of the following are standard AMD processor socket types? (Select TWO).
A. 1366
B. 1155
C. 940
D. LGA
E. F
Answer: C,E
Q10. A user is requesting a cable to charge and transfer data for an Apple mobile device. Which of the following connection types would satisfy the user's requirements?
A. MicroUSB
B. Molex
C. MiniUSB
D. Lightning
Answer: D
Q11. A technician needs to run a cable for a new computer and the requirement is CAT6. Which of the following wiring connectors should the technician use when terminating the cable?
A. BNC
B. RJ-12
C. RJ-45
D. ST
E. F-connector
Answer: : C
Q12. A user states there are multiple small black dots on an LCD screen. Which of the following should be done to resolve the issue?
A. Replace monitor.
B. Replace video card.
C. Replace video cable.
D. Replace power supply.
Answer: A
Q13. When a technician is planning to replace a laptop hard drive, the technician will need to:
A. select a drive that is the correct form factor.
B. choose the correct drive cache size for the laptop.
C. also upgrade the memory.
D. verify voltage requirements.
Answer: A
Q14. DRAG DROP
Drag the components from the list and place them in correct devices.
Answer:
Q15. Legacy software needs to be installed on a netbook. Which of the following is MOST likely needed in order to install the software?
A. Lightning port
B. Bluetooth adapter
C. USB optical drive
D. NFC chip
Answer: C