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Q1. A user is notified of file system errors on an external hard drive. Which of the following tools can be used to repair common errors on the drive?
A. chkdsk
B. diskpart
C. format
D. sfc
Answer: : A
Q2. Which of the following connectors can be used for video, audio, and storage devices?
A. DVI
B. DisplayPort
C. HDMI
D. Thunderbolt
Answer: D
Q3. Which of the following is an advantage of using DHCP for network addressing?
A. Simplified configuration
B. More addresses are available
C. Faster connection speeds
D. Lower latency times
Answer: A
Q4. Which of the following is an advantage of UDP over TCP?
A. It is connection based.
B. It uses flow control.
C. It transfers packets faster.
D. It uses connection handshakes.
Answer: C
Q5. Which of the following ports is used when accessing a website with SSL encryption?
A. 22
B. 80
C. 110
D. 443
Answer: D
Q6. Joe, a customer, requests that the desktop system he is buying is able to be used at his vacation home in another country, as well as his regular home. The technician is aware that the country mentioned has different power requirements. Which of the following should the technician ensure the desktop contains?
A. Dual voltage options
B. UPS
C. Inverter
D. Micro-ATX connector
Answer: A
Q7. A customer brings a laptop in for repair, because the screen image is upside down. Which of the following is the BEST solution?
A. Change the screen orientation
B. Replace the video card
C. Connect an external monitor
D. Update the video card drivers
Answer: A
Q8. An employee wants to work more efficiently from home. The IT manager suggests the employee consider purchasing a device that will allow use of monitor and input devices with the work laptop. Which of the following devices is MOST suitable for this purpose?
A. Docking station
B. Set-top box
C. KVM switch
D. USB hub
Answer: A
Q9. A user is unable to show an Android smartphone display on a TV. Which of the following settings should the technician check to resolve this issue?
A. Multi-window
B. Air view
C. Air browse
D. Screen mirroring
Answer: D
Q10. A technician is setting up a printer in a training room. The trainer needs to be able to print multiple copies of the training documentation for the classes. Which of the following should the technician configure on the printer to facilitate this?
A. Scanning
B. Collating
C. Faxing
D. Duplexing
Answer: B
Q11. Which of the following is important when replacing a power supply in a workstation located in a datacenter server rack?
A. A fanless power supply should be used
B. The proper voltage must be selected
C. The unit must be the same or less wattage
D. The power connector location must be the same
Answer: B
Q12. After a technician installs a video card, which of the following should the technician configure NEXT?
A. Resolution
B. Colors
C. Dots per inch
D. Refresh rate
Answer: A
Q13. On an ATX motherboard, the 4-pin auxiliary power connector provides which of the following?
A. Additional power to onboard devices
B. Additional power to PCIx peripheral cards
C. Additional power to the South Bridge
D. Additional power to the CPU voltage regulator
Answer: D
Q14. Which of the following technologies is responsible for communication with the CPU?
A. eSATA
B. PCI express
C. Southbridge
D. Northbridge
Answer: D
Q15. Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?
A. Use a multimeter to test voltage.
B. Replace the laptop with a new one.
C. Replace the battery.
D. Connect an external display device.
Answer: D