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Q1. A user wants to reduce the amount of paper consumed on a multi-function printer. Which of the following settings should be configured to achieve this outcome?
A. Orientation
B. Duplex
C. Collate
D. Economy ink
Answer: B
Q2. DRAG DROP
A customer, Ann, has requested two custom PCs. one to be used for gaming and the other to be used as a virtualization workstation for her business. The gaming PC should support the latest games and gaming peripherals. The virtualization workstation should be able to host several production virtual machines as part of Ann's home business.
Instructions: Use the tabs at the top to switch between the PCs. Objects should be placed on the appropriate slot/display areas and can only be used once. All slot/display areas should be filled. Once the simulation is complete, select the done button to submit.
Answer:
Q3. Android smartphones are typically different from other smartphone devices in that:
A. Android devices use apps that are more secure than other devices.
B. Android devices use open source operating systems.
C. Android devices can only operate with a proprietary operating system.
D. Android devices can receive apps from different sources.
Answer: B
Q4. When troubleshooting a PC that intermittently shuts off, which of the following should be monitored?
A. Boot sequence
B. CPU temperature
C. SMART status
D. TPM module
Answer: B
Q5. A user reports the inability to access a company server using the FTP protocol. A technician finds other ports to the server seem to work normally. The technician has determined the problem is an incorrectly configured software firewall on the user’s machine. Which of the following is MOST likely the cause?
A. Incoming connections on port 445 are blocked.
B. Outgoing connections on port 443 are blocked.
C. Incoming connections on port 143 are blocked.
D. Outgoing connections on port 80 are blocked.
E. Outgoing connections on port 21 are blocked.
Answer: E
Q6. A user wants to implement a wireless router that will have the fastest data speeds and operate over the 5GHz frequency. Which of the following standards should the user select?
A. 802.11a
B. 802.11ac
C. 802.11g
D. 802.11n
Answer: B
Q7. Which of the following protocols would be used for file sharing between MAC OS and Windows OS workstations on a LAN?
A. IMAP
B. SMB
C. SSH
D. RDP
Answer: B
Q8. Which of the following would likely be the MOST cost-effective media to use for storing 8GB of data?
A. DVD RW
B. CD-ROM
C. Tape backup
D. DVD+R DL
Answer: D
Q9. Two drives in a RAID 5 have failed. Which of the following will the technician need to implement?
A. Replace the failed drives and restore the data from backup to the RAID.
B. Replace one of the failed drives and run the RAID repair.
C. Replace the failed drives and format the RAID using the quick option.
D. Replace one of the failed drives and repair the RAID using system utilities.
Answer: A
Q10. A video projector shows the image from a laptop, but everything is colored blue. Which of the following is the MOST likely the cause?
A. Dead pixels
B. Video resolution
C. Failing lamp
D. VGA connection
Answer: D
Q11. A user has downloaded an image file and needs to install an application from the image.
When trying to execute or open the file, an error is displayed. Which of the following should the user perform?
A. Download a different file from the website
B. Rename the extension of the file to a known extension
C. Verify the MD5 hash of the downloaded file
D. Mount the file as an emulated DVD
Answer: D
Q12. An IT Director wants to increase security on the company website to prevent man-in-the- middle attacks. Which of the following Internet protocols should be implemented to meet the requirement?
A. HTTPS
B. IMAP
C. TELNET
D. SMTP
Answer: A
Q13. CORRECT TEXT
Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her configuration information. Additionally, Ann knows that her neighbors have wireless networks and wants to ensure that her network does not interfered with the other networks. Ann has provided you with the following information.
Wireless Name: Library
New Router Password: SecureSI
Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button. When you have completed the simulation, please select the Done button to submit.
Answer:
Q14. A new employee has reported that print jobs are printing as garbled text. Which of the following is MOST likely the reason for this issue?
A. The printer needs a maintenance kit installed
B. The network cable on the printer is unplugged
C. The workstation has the incorrect drivers installed
D. The employee does not have the proper permissions
Answer: C
Q15. Which of the following characteristics is generally found on a docking station that port replicators do not offer?
A. Replicators usually have more USB ports than docks.
B. Docks generally do not need separate power to function.
C. Docks have independent hardware that replicators lack.
D. Replicators have additional NIC that docks lack.
Answer: C