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Q1. A network administrator has a requirement to implement a WiFi hot-spot for the public. Which of the following should be used for secure access?
A. WEP and TKIP
B. WPA2 and AES
C. WPA and static IPs
D. WPA2 and MAC filtering
Answer: B
Q2. Which of the following memory types is primarily used in laptops?
A. SDRAM
B. DDR2
C. ECC
D. SODIMM
Answer: D
Q3. A technician needs to run a diagnostic DVD on a laptop running Windows 8.1. After setting the boot order in the UEFI BIOS to the internal DVD-RW drive, the laptop still boots into Windows. Which of the following settings needs to be adjusted in order for the laptop to boot from the DVD-RW drive?
A. TPM
B. Virtualization
C. Secure boot
D. UEFI BIOS password
Answer: C
Q4. A client, Ann, is having issues with a PC shutting down. There are no error messages displayed before the system powers off. Ann reports that this started after she installed and began using CAD software. The hard drive, video card, and RAM all meet the software requirements and have passed diagnostics. Which of the following is MOST likely the issue?
A. The video card has 3D acceleration disabled.
B. The hard drive is IDE instead of SATA.
C. The hard drive needs to be repartitioned.
D. The PSU is underpowered for the system.
Answer: D
Q5. Which of the following expansion cards would MOST likely have the requirements of utilizing a direct auxiliary 6-pin power plug to operate properly?
A. PCI Express RAID card
B. PCI Express video card
C. PCI Express FireWire card
D. PCI Express LAN card
Answer: B
Q6. A technician connects a second monitor to a desktop. It is physically located to the right of the existing monitor, but the mouse pointer can only get to the second monitor by moving to the left edge of the screen of the first monitor. Which of following display settings needs to be adjusted to get the pointer to move with the physical placement of the monitor?
A. Scaling
B. Rotation
C. Position
D. Resolution
Answer: C
Q7. Which of the following devices transmits data to all ports regardless of final destination?
A. Firewall
B. Router
C. Switch
D. Hub
Answer: D
Q8. Which of the following external ports would a technician use to connect a keyboard? (Select TWO).
A. eSATA
B. IEEE 1394
C. USB
D. PS/2
E. VGA
Answer: C,D
Q9. A user is requesting a cable to charge and transfer data for an Apple mobile device. Which of the following connection types would satisfy the user's requirements?
A. MicroUSB
B. Molex
C. MiniUSB
D. Lightning
Answer: D
Q10. Which of the following is used to facilitate communications with a user’s smartphone in order to make purchases and payments by proximity?
A. Bluetooth
B. IR
C. NFC
D. WPS
Answer: C
Q11. Which of the following are standard AMD processor socket types? (Select TWO).
A. 1366
B. 1155
C. 940
D. LGA
E. F
Answer: C,E
Q12. A user reports that a workstation fails to complete boot up and repeats a series of two beeps over and over. The user states that the workstation had been displaying BSOD
errors after running multiple applications. Which of the following is the MOST likely cause?
A. Video adapter failure
B. Memory failure
C. Power supply failure
D. CPU failure
Answer: B
Q13. A user wants to quickly share pictures between mobile devices. The devices will be in close proximity so the necessity of a third party service and/or another networking device is not required. Which of the following is the BEST option for this scenario?
A. NFC
B. USB
C. IR
D. WiFi
Answer: A
Q14. Which of the following expansion slots uses a serial connection?
A. PCI
B. PCI-X
C. PCIe
D. AGP
Answer: : C
Q15. Which of the following is required during the installation of a digitizer?
A. Must be connected to the Internet
B. Must be cleaned
C. Must have the latest software installed
D. Must be calibrated
Answer: D