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Q1. A user is searching for a piano keyboard to connect to a PC. The user would like the keyboard to communicate with the PC. Which of the following features should the user look for on a piano keyboard to BEST facilitate this?
A. MIDI
B. USB
C. TCP
D. HDMI
Answer: A
Q2. Which of the following adapters causes the LEAST amount of signal loss?
A. VGA to DVI
B. HDMI to VGA
C. DVI to HDMI
D. S-video to RCA
Answer: C
Q3. Which of the following RAM types can continue working if there is corrupt data?
A. Non-parity
B. Dual channel
C. Buffered
D. ECC
Answer: D
Q4. USB 2.0 and which of the following ports share the same connector?
A. Micro USB 2.0
B. Mini USB 2.0
C. Micro USB 3.0
D. USB 3.0
Answer: D
Q5. A network technician connects a tone generator to an RJ-45 drop. Which of the following is the MOST likely reason for doing this?
A. To validate proper wiring of the network jack
B. To confirm continuity of the conductors
C. To locate the position of the cable on a patch panel
D. To test the transmission quality of the connection
Answer: C
Q6. Which of the following ports is used for a secure browser connection for an online purchase?
A. 23
B. 80
C. 110
D. 443
E. 3389
Answer: D
Q7. A user wants pages 1-5 separated from 6-8 when they are retrieved from the printer. Which of the following settings would the user change in the print job to ensure the pages are separated?
A. Duplex
B. Collate
C. Orientation
D. Quality
Answer: B
Q8. DRAG DROP
Drag and drop the following speeds to the appropriate wireless standard. Tokens may be used more than once.
Answer:
Q9. A user reports that the mouse is not working properly. The technician notices on the user’s
workstation that the mouse cursor spins for several minutes before the technician can use the mouse. Which of the following is the cause of the issue?
A. Failed Operating System
B. Faulty mouse
C. Faulty CPU
D. Not enough memory
Answer: D
Q10. A network printer is online and ready. The accounting group is unable to print to this network printer, but other departments can. Which of the following would the technician use to resolve the problem?
A. Replace the printer’s network cable
B. Modify the security setting of the print spooler
C. Restart the TCP/IP print spooler service
D. Use the manufacturer’s maintenance kit
Answer: B
Q11. A technician has upgraded the BIOS of a system that is running with multiple hard drives. Afterward, the system will not boot and displays an error message “Operating system not found”. Which of the following is the FIRST thing the technician should inspect?
A. The hard drive type settings in the BIOS
B. The power supply connections to the hard drives
C. The boot sequence settings in the BIOS
D. The motherboard SATA connectors
Answer: C
Q12. A technician has been tasked with setting up email on a user’s phone. The user also wants the email to remain on the server. Which of the following ports would be BEST for setting up the phone?
A. 80
B. 110
C. 143
D. 443
Answer: C
Q13. A group of users need to connect directly to a printer with continuous access. Which of the following connection types will achieve this?
A. Serial
B. Ethernet
C. USB
D. eSATA
Answer: B
Q14. Which of the following should a technician do NEXT after reporting an incident?
A. Delete the content
B. Confiscate the PC
C. Go back to work
D. Document the incident
Answer: D
Q15. A user states there are multiple small black dots on an LCD screen. Which of the following should be done to resolve the issue?
A. Replace monitor.
B. Replace video card.
C. Replace video cable.
D. Replace power supply.
Answer: A