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Q1. After receiving a call from an executive, a technician walks into a meeting room to find that the projector is not showing the screen of the executive’s laptop. The projector shows a message that reads “No video signal”. Which of the following is the FIRST thing that the technician should do?
A. Adjust the laptop's screen brightness
B. Replace the projector's bulb
C. Verify the VGA cable is connected
D. Ensure secondary display is enabled
Answer: C
Q2. The Chief Executive Officer (CEO) of a company has requested outside access to a server within the company network so that sensitive documents can be worked on from home. Which of the following is the MOST appropriate tool to give the CEO the requested access?
A. VNC
B. Port forwarding
C. Port triggering
D. VPN
Answer: : D
Q3. A laptop logon screen can barely be seen, despite adjusting the display’s brightness setting. Which of the following display components is defective?
A. Backlight
B. Digitizer
C. Inverter
D. Polarizer
Answer: A
Q4. A technician is tasked with selecting components to build a computer that will be used for computer-aided drafting and computer aided modeling. Which of the following components are the BEST choices? (Select TWO).
A. Triple channel memory
B. MIDI sound card
C. Socket 1156 motherboard
D. Onboard graphics
E. Socket 1366 CPU
Answer: A,E
Q5. A user already has 2 RAM modules in a 64-bit Windows 7 PC. Each is a 1GB DDR- PC1600 RAM module. The user has 2 additional RAM modules that are each 2GB DDR- PC800. Which of the following is true about the PC after installing the additional RAM modules?
A. The system only accesses the pair of 2GB RAM modules
B. The system accesses all RAM at 100MHz
C. The system enables ECC on all RAM modules
D. The system will not work as all RAM has to be equal sizes
Answer: B
Q6. A technician is installing a new TV tuner on a Windows 7 HTPC and no channels are showing up. Which of the following is the MOST likely cause?
A. The TV cable is connected to the FM/AM input.
B. The TV tuner card does not support HD channels.
C. The TV tuner card is not properly seated.
D. The cable signal is too weak.
Answer: A
Q7. A user has requested a device that could be used for web-conferences while away from work. The device will mainly be used for emailing, document reviewing, and phone calls. Which of the following mobile devices would a technician MOST likely recommend?
A. Tablet
B. Smart camera
C. Phablet
D. Web camera
Answer: C
Q8. A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is MOST likely causing the issue?
A. Touchpad settings
B. Screen calibration
C. Incompatible software
D. Unsigned hardware
Answer: A
Q9. Wearable fitness tracking devices use which of the following technologies to determine user activity levels?
A. Digitizer
B. Gyroscope
C. Accelerometer
D. Inverter
Answer: C
Q10. A technician replaces a defective 250GB hard drive in a desktop with a 2TB hard drive. After installation, the computer detects the new 2TB drive as a 250GB drive. Which of the following should the technician do to fix this issue?
A. Reinstall the drive
B. Patch the OS
C. Upgrade the driver
D. Flash the BIOS
Answer: D
Q11. Which of the following would typically require the use of a punchdown tool to connect a cable to the network switch?
A. Router
B. Repeater
C. Patch panel
D. PoE injector
Answer: C
Q12. DRAG DROP
Place the appropriate token next to each graphic
Answer:
Q13. A technician would like to connect to a computer using remote desktop. Which of the following ports does remote desktop use by default?
A. 22
B. 443
C. 3389
D. 8080
Answer: C
Q14. DRAG DROP
Drag and drop the IP address next to the appropriate description.
Answer:
Q15. Joe, a technician, is preparing to replace a laptop screen. This laptop has a touch screen to support Windows 8.1 in order to use the Metro tiles. Which of the following is the FIRST step the technician should perform?
A. Remove the laptop bezel
B. Document and label each cable and screw location
C. Organize the replacement parts
D. Refer to the manufacturer’s documentation
Answer: D