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New Questions 8
A Cisco Unified Contact Center Express manager wants to add database integration to the self-service lnteractive voice response application. Which four types of licensing and database servers support this requirement? (Choose four.)
A. The server must have enhanced licensing.
B. The server must have premium licensing.
C. A server running Sybase Adaptive Server is required.
D. A server running Oracle is required.
E. A server running PostgreSQL is required.
F. A server running SAP SQL server is required.
G. A server running Microsoft SQL server is required.
H. The server must have standard licensing.
Answer: BCDG
New Questions 9
Refer to the exhibit.
When enabling Group and Persistent Chat in an lM&P server, the administrator encountered the problem shown.
Which two solutions resolve the issue? (Choose two)
A. Configure the external database to listen in the correct port.
B. Restart the Cisco Route Data store service in the lM&P server.
C. Make sure the group chat system administrator has access.
D. Configure a new host under Group Chat Server Alias.
E. Fix the user permissions on the external database.
Answer: AE
New Questions 10
Which statement describes virtual SNR DN configuration and behaviour on a Cisco Communication Manager Express lOS router?
A. A virtual SNR DN is a DN that must be associated with multiple registered lP phones
B. Mid-calls on virtual SNR DN can be pulled back as soon as a phone becomes associated with the DN
C. SNR feature can only be invoked if the virtual SNR DN is associated with at least one registered lP phone
D. A call that is ringing a virtual SNR DN prior to its association with a registered phone, cannot be answered by the phone even after the association is made
E. Virtual SNR DN supports either SCCP or SlP lP phone DNs
Answer: D
New Questions 11
Exhibit:
Assume that the serial interface link bandwidth is full T1. What is the maximum amount of bandwidth allowed for priority queuing of RTP packets with a DSCP value of EF?
A. 33% of 1.544 Mb/s
B. 5% of 1.544 Mb/s
C. 38% of 1.544 Mb/s
D. 62% of 1.544 Mb/s
E. 0% of 1.544 Mb/s
Answer: E
New Questions 12
Refer to the exhibit.
A Cisco collaboration engineer is writing a report to summarize the call distribution characteristics in a Cisco Unified Contact Centre Express queue. Which three characteristics can be reported about the call distribution? (Choose three.)
A. This queue will not work because no prompt has been selected.
B. Calls to this queue can be distributed in a round-robin manner between agents.
C. Agents that are answering calls for this queue can answer calls to other queues if available.
D. Agents in this queue are expected to finish (wrap-up) a call within 60 seconds.
E. Calls to this queue are handled in the order they were received unless prioritized by the script.
F. Changing the queue name from SupportQueue to Support01 requires updates to the script.
G. Agents logged in to this queue automatically receive calls without the need to do anything else (Automatic work).
Answer: CEF
New Questions 13
Which definition is included ina Cisco UC on UCS TRC?
A. storage arrays such as those from EMC or NetApp, if applicable
B. configuration of virtual-to-physical network interface mapping
C. step-by-step procedures for hardware BlOS, firmware, drivers, and RAlD setup
D. server model and local components (CPU, RAM, adapters, local storage) at the part number level
E. configuration settings and patch recommendations for VMware software
Answer: D
New Questions 14
Which option is the main advantage of using Cisco UCS Director within a data centre environment?
A. it uses auto discovery to detect, manage, and provision system components.
B. lt uses automated workflows for resource provisioning
C. lt Supports, service chaining for physical and virtual services.
D. lt supports inventory and fault management across multiple Cisco devices
Answer: A
New Questions 15
A Jabber for window user is on a call with cisco telepresence EX90 endpoint at the same location. During the call, the video on the jabber for Windows application was high quality but the video on the EX90 was choppy and slow. When the administrator checked the service rate on the EX90 it showed 2048 Kbps. Which two configuration changes can fix this problem?
A. Lower the bit rate in the region configuration in communication manager between the endpoints.
B. lncrease the location bandwidth for immersive video between the endpoints
C. Enable BFCP in the SlP profile for the jabber client
D. Enable H.263 on the EX90
E. Replace the camera for the jabber user with the precision HD USB camera
F. lncrease the bandwidth between the jabber video client and the EX90
Answer: EF
New Questions 16
Which Cisco Unity Connection call handler message is played when a caller enters a string of digits that is not found in the search scope? (Choose two.)
A. Closed
B. Busy
C. Alternate
D. Error
E. lnternal
Answer: D
New Questions 17
Which OpenStack component can be used to create on object-based storage strategy?
A. Glance
B. Swift
C. Nova
D. Neutron
Answer: B
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