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Q1. -(Topic 7)
Your network contains an Active Directory domain named contoso.com. The domain contains a domain controller named DC1 and member servers named Server1 and Server2. Server1 has System Center 2012 R2 Operations Manager installed. Server2 has System Center 2012 R2 Orchestrator installed. Orchestrator has the System Center Integration Pack for System Center 2012 R2 Operations Manager installed.
In Operations Manager, you have a monitor named Monitor1 that triggers an alert named Alert1.
You need to ensure that when Alert1 is triggered, a custom runbook starts.
Which two actions should you perform from Orchestrator? Each correct answer presents part of the solution.
A. Configure a filter of PrincipalName equals Alert1.
B. Configure a filter of MonitorObjectName equals Monitor1.
C. Add the Get Alert activity.
D. Add the Monitor Alert activity and configure triggers for the alert.
E. Configure a filter of Name equals Alert1.
Answer: B,D
Q2. HOTSPOT -(Topic 7)
Your company has a private cloud that contains a System Center 2012 R2 infrastructure. The infrastructure contains four servers. The servers are configured as shown in the following table.
You need to implement self-service provisioning of virtual machines. The solution must ensure that users can start virtual machines, create virtual machine templates, and create services.
What should you do? To answer, select the appropriate options in the answer area.
Answer:
Q3. -(Topic 7)
Your company has a private cloud that is managed by using a System Center 2012 Operations Manager infrastructure.
The network contains several routers and switches.
You open the Network Devices view and discover that a switch is in a critical state.
You need to identify the availability of the switch during the past seven days. The solution must also ensure that you can review which servers are connected to the switch.
What should you use?
A. The Network Node Dashboard
B. A diagram view
C. The Network Vicinity Dashboard
D. A state view
Answer: A
Q4. -(Topic 7)
Your company has a private cloud that contains a System Center 2012 R2 infrastructure.
You have a server named Server1 that runs Windows Server 2012 R2. Server1 hosts a Java-based application.
You need to ensure that you can monitor exceptions generated by the application.
Which three actions should you perform? Each correct answer presents part of the solution.
A. Deploy the Java Application Performance Monitoring agent to Server1.
B. Import the Management Pack for Java Application Performance Monitoring (APM).
C. Deploy JavaBeans to Server1.
D. Import the Management Pack for Java Enterprise Edition (JEE).
E. Deploy JavaBeans to the Operations Manager server.
Answer: A,B,D
Q5. -(Topic 5)
You need to recommend a solution to meet the alerts requirement for the database administrators.
What should you recommend?
A. Install a cellular modem on TOR-OM1. Create a subscription and a notification channel.
B. Install a cellular modem on TOR-CM1. Create a subscription and a notification channel.
C. Install a cellular modem on TOR-OM1. Create a monitor and a subscriber.
D. Install a cellular modem on TOR-CM1. Create a monitor and a subscriber.
Answer: A
Q6. -(Topic 4)
You need to view the incidents and the related configuration items for the SQL Server clusters.
What should you use?
A. The all incident queue view
B. The active problem view
C. The service status list
D. A service map
Answer: D
Q7. -(Topic 7)
Your company has a datacenter in Los Angeles.
The datacenter contains a private cloud that is managed by using a System Center 2012 infrastructure.
A server named VMM1 hosts the System Center 2012 Service Manager management server. A server named Server2 hosts the System Center 2012 Orchestrator management server.
You plan to use a runbook named Book1 to update the status of Service Manager incidents.
You need to ensure that you can create Book1, and then reference the runbook in Service Manager.
What should you do? (Each correct answer presents part of the solution. Choose all that apply.)
A. From the Service Manager Console, add an incident event workflow.
B. From the Service Manager Shell, run the Set-SCDWJobSchedulecmdlet.
C. From the Orchestrator Deployment Manager, register the Integration Pack for System Center Service Manager.
D. From the Service Manager Console, create an Orchestrator connector.
E. From the System Center 2012 Orchestrator Runbook designer, create a connection.
F. From the Service Manager Shell, run the Enable-SCDWJobSchedulecmdlet.
Answer: C,D,E
Explanation:
Install the integration pack for SCSM on Orchestrator and configure the connection settings
(SCSM server name, User, Password)
Create a new runbook
First activity -> "Monitor Object" of SCSM integration pack -> Incident Class -> On Update -> Filter "Support Group" not equal "Tier 1"
Add 6 "Send Email" activities -> 6 different recipients -> add the text in each mail body
Link all 6 "Send Email" activities with the first "Monitor Object" activity
On each link delete the default rule "On success"
Add a new criteria -> Choose the "Support Group" from the data bus ->criteria of the first link "Support Group" equals "Tier 2"
Do the same with the other Links and Support Groups.
Check in and start the runbook
http://social.technet.microsoft.com/Forums/en/administration/thread/ea41a3a4-0b40-47ee-9ecc-a2ecab8794bf
To create an Orchestrator connector
In the Service Manager console, click Administration.
In the Administration pane, expand Administration, and then click Connectors.
In the Tasks pane, under Connectors, click Create Connector, and then click Orchestrator connector.
Perform these steps to complete the Orchestrator Connector Wizard:
On the Before You Begin page, click Next.
On the General page, in the Name box, type a name for the new connector. Make sure that
Enable this connector is selected, and then click Next.
On the Connection page, in the Server Information area, type the URL of the Orchestrator
Web service, depending on which version of Orchestrator you are using:
For Orchestrator Beta, type the URL of the Orchestrator Web service in the form of
http://<computer>:<port>/
Orchestrator.svc, where <computer> is the name of the computer hosting the web service and <port> is the
port number where the web service is installed. (The default port number is 81.)
For Orchestrator RC, type the URL of the Orchestrator Web service in the form of http://<computer>:<port>/
Orchestrator2012/Orchestrator.svc, where <computer> is the name of the computer hosting the web service and <port> is the port number where the web service is installed.
(The default port number is 81.)
On the Connection page, in the Credentials area, either select an existing account or click New, and then do the following:
In the Run As Account dialog box, in the Display name box, type a name for the Run As account. In the Account list, select Windows Account. Enter the credentials for an account that has rights to connect Orchestrator, and then click OK. On the Connection page, click Test Connection.
Note
Special characters (such as the ampersand [&]) in the User Name box are not supported.
In the Test Connection dialog box, make sure that the message “The connection to the server was successful” appears, and then click OK. On the Connection page, click Next.
On the Folder page, select a folder, and then click Next.
On the Web Console URL page, type the URL for the Orchestrator web console in the form of http://<computer>:port (the default port number is 82), and then click Next.
On the Summary page, make sure that the settings are correct, and then click Create.
On the Completion page, make sure that you receive the message “Orchestrator connector successfully created,” and then click Close.
To validate the creation of an Orchestrator connector
In the Connectors pane, locate the Orchestrator connector that you created.
Review the Status column for a status of Finished Success.
Note
Allow sufficient time for the import process to finish if you are importing a large number of runbooks.
In the Service Manager console, click Library.
In the Library pane, expand Library, and then click Runbooks.
Review the Runbooks pane, and note that your runbooks have been imported.
http://technet.microsoft.com/en-us/library/hh519779.aspx
The Integration Pack for System Center Service Manager is an add-in for Opalis Integration Server 6.3 that enables you to use System Center Service Manager to coordinate and use operational data in an existing IT environment comprised of service desk systems, configuration management systems,, and event monitoring systems,, including specifically BMC Remedy IT Service Management Suite, BMC Atrium, and HP Service Manager 7 and HP Service Center 6.2.
With this integration pack, you can also create workflows that interact with and transfer information to the integration packs for System Center Operations Manager, System Center Data Protection Manager, System Center Configuration Manager, and System Center Virtual Machine Manager.
Opalis, a Microsoft Subsidiary, is committed to helping you protect your privacy, while delivering software that brings you the performance, power, and convenience you want.
For more information, seetheOpalis 6.3
Privacy Statement (http://go.microsoft.com/fwlink/?LinkID=202690).
http://technet.microsoft.com/en-us/library/gg464964.aspx
Q8. DRAG DROP -(Topic 7)
Your company has a private cloud that contains a System Center 2012 infrastructure.
Audit Collection Services (ACS) is enabled. A server named Server1 has Operations Manager installed.
You upgrade Operations Manager on Server1 and the ACS collector to System Center 2012 R2.
You need to ensure that agents that have been installed by using a push installation are upgraded.
The solution must ensure that ACS is enabled on the agents.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Q9. -(Topic 3)
You need to identify which backup solution meets the technical requirements.
What should you identify?
A. A system state backup of LON-SQL1
B. A backup of the Windows\DigitalLocker folder on LON-DC2
C. A system state backup of MON-DC1
D. A backup of the Windows\DigitalLocker folder on MON-DC2
Answer: C
Q10. -(Topic 7)
Your company has a private cloud that is managed by using a System Center 2012 infrastructure.
The network contains an Operations Manager infrastructure and a Virtual Machine Manager (VMM) infrastructure.
You implement a Microsoft SharePoint Server 2010 farm that is hosted on 10 virtual machines.
The company defines a service level agreement (SLA) for the farm's availability of at least
99.9 percent uptime.
You need to ensure that the company's compliance officer can identify whether the SLA requirement is met.
What should you do?
A. Create a group, and then add all of the farm servers to the group.
Create a Service Level Tracking object.
Add a service level objective (SLO), and then set the goal to 99.9 percent.
B. Create a group, and then add all of the farm servers to the group.
Create a performance collection rule for each front-end Web server in the farm.
Configure an alert if network availability falls below 99.9 percent.
C. Create a distributed application that contains the servers and the services used by the farm.
Create a Service Level Tracking object for the distributed application.
Add a service level objective (SLO), and then set the goal to 99.9 percent.
D. Create a distributed application that contains the servers and the services used by the farm.
Create a performance collection rule for each front-end Web server in the farm.
Configure an alert if network availability falls below 99.9 percent.
Answer: C
Q11. -(Topic 7)
Your company has a private cloud that is managed by using a System Center 2012 infrastructure. You plan to monitor a Microsoft .NET application named App1 that is hosted in the private cloud. You need to import the management packs required to monitor the application.
Which management packs should you import?
A. The Windows Server Operating System management pack and the Windows Server 2008 Internet Information Services Management Pack
B. The Windows Server 2008 Operating System (Discovery) management pack and the Windows Server 2008 Internet Information Services Management Pack
C. The Windows Server 2008 Operating System (Monitoring) management pack and the Operations Manager APM Web IIS 7 management pack
D. The Windows Server Internet Information Services 7 Management Pack and the Operations Manager APM Web IIS 7 management pack
Answer: D
Q12. -(Topic 7)
Your company has a private cloud that is managed by using a System Center 2012 Operations Manager infrastructure.
You have a distributed application named App1. App1 has the following service level objectives (SLOs):
. At least 99.9 percent uptime
. No more than 85 percent average CPU utilization
You need to add the SLOs that monitor the required information to Service Level Tracking.
Which SLO or SLOs should you add? (Each correct answer presents part of the solution. Choose all that apply.)
A. Monitor state SLO - Availability
B. Monitor state SLO - Security
C. Collection rule SLO
D. Monitor state SLO - Performance
E. Monitor state SLO - Configuration
Answer: A,C
Explanation:
http://technet.microsoft.com/en-us/library/hh230719.aspx
To define a service level objective for an application Open the Operations console with an account that is a member of the Operations Manager Administrators user role.
Click Authoring.
In the navigation pane, expand Management Pack Objects, and then click Service Level Tracking.
In the Tasks pane, click Create.
In the Service Level Tracking dialog box, type a name for the service level that you are defining. For example, type LOB Application 1. Optionally, you can provide a description.
Click Next.
On the Objects to Track page, under Targeted class, click Select.
In the Select a Target Class dialog box, select a class for the service level, such as Distributed Application, from the list in the text box. You can search for a class by typing its name into the Look For text box. Click OK to close the Select a Target dialog box.
You can use the Scope option to specify the scope for the service level. The default selection is to use all objects of the targeted class.
Select the management pack that this service level will be saved in. You can use an existing management pack or create a new one.
Click Next.
On the Service Level Objectives page, click Add, and then click Monitor state SLO to create a new monitor.
This monitor will track the availability of the application.
Define the state monitor as follows:
In the Service level objective name text box, type a name for the service level objective.
For this scenario, type Availability.
From the Monitor drop-down list, choose the specific monitor that you want to use to measure the objective. For this scenario, choose Availability.
Using the Service level objective goal (%) spin box, provide the numerical measure for your objective. For example, select 99.990 to indicate that your goal is 99.99% availability.
You can refine what the monitor tracks to determine availability by selecting or clearing any of the following state criteria:
Unplanned maintenance
Unmonitored
Monitoring unavailable
Monitor disabled
Planned maintenance
Warning
Click OK.
On the Service Level Objectives page, click Add, and then click Collection rule SLO to create a new collection rule. This rule will track the performance of the application Define the performance collection rule as follows:
In the Service level objective name: text box, type a name for the service level objective.
For this scenario, type Performance.
Under Targeted class, click Select to open the Select a Target Class dialog box. Specify the target class for the rule from the list of targets in the text box. Note that this class must be contained in the distributed application.
For this scenario, select the specific class the rule is targeted to, such as Windows Server 2008 Operating System.
Under Performance collection rule, click Select to open the Select a Rule dialog box.
Specify the performance collection rule to use. For this scenario, choose Collect Processor\ % Processor Time performance counter, and then click OK.
Using one of the Aggregation method options, choose one of the following:
Average
Min
Max
Use the Service level objective goal drop-down list to specify either Less than or More than, and enter a value in the adjacent text box. For this scenario, choose Less Than and 80.
This indicates that the performance goal is to never exceed 80% processor time.
Click OK.
On the Service Level Objectives page, click Next.
On the Summary page, review the settings, and then click Finish.
When the Completion page appears, click Close.
Q13. DRAG DROP -(Topic 2)
You need to implement and test the runbook-based solution.
Which tools should you use for each task? To answer, drag the appropriate tools to the correct tasks. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Answer:
Q14. CORRECT TEXT -(Topic 5)
You need to prepare the environment to support the planned changes for App1.
In which order should you perform the actions? (To answer, move all of the actions from
the list of actions to the answer area and arrange them in the correct order.)
DRAG DROP
You need to prepare the environment to support the planned changes for App1.
In which order should you perform the actions? (To answer, move all of the actions from the list of actions to the answer area and arrange them in the correct order.)
Answer: <map><m x1="1" x2="264" y1="42" y2="85" ss="0" a="0" /><m x1="4" x2="261"
y1="96" y2="152" ss="0" a="0" /><m x1="4" x2="265" y1="164" y2="223" ss="0" a="0"
/><m x1="4" x2="261" y1="231" y2="272" ss="0" a="0" /><m x1="1" x2="258" y1="283"
y2="321" ss="0" a="0" /><m x1="272" x2="581" y1="39" y2="89" ss="1" a="0" /><m
x1="275" x2="582" y1="96" y2="156" ss="1" a="0" /><m x1="275" x2="579" y1="163"
y2="222" ss="1" a="0" /><m x1="275" x2="580" y1="224" y2="283" ss="1" a="0" /><m
x1="272" x2="580" y1="289" y2="326" ss="1" a="0" /><c start="3" stop="0" /><c start="1"
stop="1" /><c start="4" stop="2" /><c start="0" stop="3" /><c start="2" stop="4" /></map>
Box 1: Create an IP address pool.
Box 2: Install the provider for the hardware load balancer
Box 3: Add a hardware load balancer
Box 4: Create a Virtual IP (VIP) template
Box 5: Copy and modify the App1 service template.
Note:
*(box 1) When you create a static IP address pool for a VM network, VMM can assign static
IP addresses to Windows-based virtual machines (running on any supported hypervisor
platform) that use the VM network. By using static IP address pools, IP address
management for the virtual environment is brought within the scope of the VMM administrator.
* (Box 2, Box 3) Prerequisite for adding a Hardware Load balancer include:
You must obtain the load balancer provider from the load balancer vendor, and install the
provider on the VMM management server.
* Setting the load balancer affinity enables you to provide some control over which load
balancer will be used for a service. This is based on logical network information. VMM uses
this information to determine the valid static IP address pools that are accessible from both
the load balancer and the host group that the service tier will be deployed to.
* By adding load balancers to VMM management and by creating associated virtual IP
templates (VIP templates), users who create services can automatically provision load
balancers when they create and deploy a service.
*(box 4) A VIP template contains load-balancer-related configuration settings for a specific
type of network traffic. For example, you can create a template that specifies the load-
balancing behavior for HTTPS traffic on a specific load balancer by manufacturer and
model.
* (box 5) A load balancer must be configured before you deploy a service. After a service is
deployed, you cannot add a load balancer by updating the service.
Q15. -(Topic 7)
Your company has a private cloud that is managed by using a System Center 2012 infrastructure.
The company defines the Service Level Agreement (SLA) for a web application as 99 percent uptime.
You need to create service level objectives (SLOs) that meet the SLA requirement.
Which object or objects should you create from the Service Manager Console? (Each correct answer presents part of the solution. Choose all that apply.)
A. a queue
B. a connector
C. a channel
D. a calendar
E. a metric
F. a subscription
Answer: A,D,E
Explanation:
In SCSM 2012 the Service Level Management offers a great opportunity to implement SLAs for different IT management processes. With the four components of SLA management you can build your own complex SLAs: Queues ->Which work items are covered in the SLA Calendar -> The service hours of an SLA Metrics ->What is measured in the SLA Service Level Objective -> Target of the SLA http://blogs.technet.com/b/servicemanager/archive/2012/01/25/scsm-2012-service-level-management.aspx
Q16. -(Topic 6)
You need to implement a notification solution to meet the technical requirements.
What should you create from Operations Manager? (More than one answer choice may achieve the goal. Select the BEST answer.)
A. Two channels and one subscriber
B. One channel and one Subscriber
C. One channel and two subscribers
D. Two channels and two subscribers
Answer: B