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Q1. Your customer has the following key performance indicators:
•A quarterly sign-off on SAM reports •97 percent of its assets in inventory
You need to identify the minimum SAM maturity level represented by both of these indicators.
Which maturity level should you identify?
A. Basic
B. Dynamic
C. Rationalized
D. Standardized
Answer: C
Q2. Your customer has several departments. Purchasing for the departments is decentralized.
The customer purchases licenses under a Microsoft Open License agreement and purchases fully packaged products (FPPs). All software and license information is decentralized.
You need to reconcile all license information.
What should you do?
A. Use Microsoft License Statement (MLS).
B. Review software use and data collection policies.
C. Collect user logon information and look up the department information for each user.
D. Include department information for all computers and licenses in the inventories.
Answer: D
Q3. Your customer has one main office in Boston and three branch offices in London, New York, and Paris. All purchasing, software deployment, and inventory is centralized in the New York office. Microsoft Office is installed in only the Paris office. The main data center is in the London office.
You plan to perform a SAM program assessment of Office for the customer.
You need to visit one of the offices to collect data for the assessment.
Which office should you visit?
A. Boston
B. London
C. New York
D. Paris
Answer: C
Q4. Your customer's license inventory contains 350 Certificates of Authenticity (COAs) for fully packaged product (FPP) copies of Microsoft Office. The customer has Office installed on 350 computers.
You need to identify which documents are required to prove proof of license (POL) for the deployment of Office.
Which documents should you identify?
A. COAs, End User License Agreements (EULAs), and electronic license confirmation
B. COAs, End User License Agreements (EULAs), media, and manuals
C. Microsoft Licensing Statement (MLS), End User License Agreements (EULAs), media, and manuals
D. Microsoft Licensing Statement (MLS), volume licensing agreement, vendor invoice, and electronic license confirmation
Answer: B
Q5. You plan to implement a SAM improvement plan for a customer.
You need to ensure that the customer maintains accurate software purchasing information.
What should you do?
A. Run the SAM ROI Calculator.
B. Monitor all software acquisitions.
C. Optimize the budget approval process.
D. Identify all approved software vendors.
Answer: B
Q6. Your customer allows employees to purchase and install software on company computers.
You need to ensure that the customer can take advantage of volume licensing.
What should you do?
A. Identify and purchase all software through approved software vendors.
B. Collect all hardware inventory information and then identify all approved hardware vendors.
C. Implement a software discovery tool and then generate a Microsoft Product License Advisor (MPLA) report.
D. Request a Microsoft License Statement (MLS) and then generate a Microsoft Product License Advisor (MPLA) report.
Answer: A
Q7. How many years of experience do you have designing, assessing, and optimizing Software Asset Management (SAM)?
A. I have not done this yet.
B. Less than 3 months
C. 3-6 months
D. More than 6 months but less than 1 year
E. 1-2 years
F. 2-3 years
G. 3 or more years
Answer: A
Q8. You plan to do a SAM optimization assessment for a customer. The customer has no documented SAM processes or defined roles.
You need to gather information for the assessment.
What should you do?
A. Collect sample SAM process documents.
B. Formally document the customer's SAM processes.
C. Review the customer's Active Directory forest structure.
D. Interview managers who have SAM-related responsibilities.
Answer: D
Q9. Rate your level of proficiency with performing software license reviews, including conducting inventories, validating and managing license entitlement records, and reconciling software inventories and report license compliance status.
A. Very High
B. High
C. Moderate
D. Low
E. Very Low
Answer: A
Q10. Your customer has the following key performance indicators:
•The SAM plan is defined and approved.
•Sign-off on SAM reports is performed annually.
•Direct SAM responsibility is identified throughout the organization.
You need to identify the minimum SAM maturity level represented by all of these indicators.
Which maturity level should you identify?
A. Basic
B. Dynamic
C. Rationalized
D. Standardized
Answer: D
Q11. Your customer has a centralized software purchase process.
You discover that department heads sometimes purchase software by using their personal credit cards.
You need to reduce the amount of software purchasing by the department heads.
What should you do?
A. Implement a software inventory tool.
B. Perform a SAM optimization assessment.
C. Notify the Business Software Alliance (BSA).
D. Establish a SAM awareness and education program.
Answer: D
Q12. Rate your level of proficiency with Microsoft licensing models and product use right (PUR).
A. Very High
B. High
C. Moderate
D. Low
E. Very Low
Answer: A
Q13. Your customer does not track any software licenses. You confirm that the customer is out of compliance with several vendor agreements.
You need to implement a SAM program for the customer.
What should you do first?
A. Stop all software purchases.
B. Purchase and implement a SAM tool.
C. Convert product licenses to volume license agreements.
D. Present the benefits of the SAM program to the customer's executives.
Answer: D
Q14. Rate your level of proficiency with IT procurement, IT contract negotiations and management (i.e. software licensing, terms and conditions), and IT operations (i.e. application package management, network administration).
A. Very High
B. High
C. Moderate
D. Low
E. Very Low
Answer: A
Q15. You plan to perform a SAM optimization assessment for a customer.
You need to identify the phase during which roles, expectation, and responsibilities are assigned.
Which phase should you identify?
A. infrastructure analysis
B. optimization and planning
C. SAM discussions
D. workshop preparation
Answer: D
Q16. You maintain a SAM program for a customer. The customer experiences the following recent developments:
•A new SAM tool is purchased.
•The SAM program design is complete.
•The assigned SAM manager leaves the company.
•The SAM program budget is approved and allocated.
You need to maintain the SAM program.
What should you do first?
A. Secure executive sponsorship.
B. Secure the support of the IT department.
C. Recommend starting a new SAM program.
D. Generate a Microsoft Product License Advisor (MPLA) report.
Answer: B
Q17. You manage a software asset lifecycle for a customer. The customer has centralized purchasing.
You discover that some employees purchase software by using their personal credit cards.
You need to control employee software purchases.
What should you do?
A. Monitor employee expense reports on a monthly basis.
B. Identify approved software vendors in the product catalog.
C. Identify reclaimed licenses from decommissioned hardware.
D. Monitor license recovery information based on software usage.
Answer: A