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Q1. Your company has executive sponsorship to start a SAM program.
You need to secure funding. What should you do?
A. Present SAM program deliverables to the company.
B. Present SAM program risks, costs, and benefits to the company.
C. Develop a plan to restrict all purchasing and software installations.
D. Develop a plan to adhere to international standards for International Standardization Organization (ISO) certification.
Answer: B
Q2. You need to design a SAM program that meets the following requirements:
•Enables the reuse of desktop software licenses.
•Enables the implementation of server virtualization technology.
•Enables a complete refresh of all desktop and server hardware within the next six months.
What should you include in the program?
A. decentralized software decision making
B. decentralized software purchasing
C. network infrastructure mapping
D. software and hardware mapping
Answer: D
Q3. Rate your level of proficiency with coordinating technologies, including managing data collection, data interfaces between disparate data sources, and reporting.
A. Very High
B. High
C. Moderate
D. Low
E. Very Low
Answer: A
Q4. You manage the software asset lifecycle for a customer.
The customer's security policy states that employees can only install and use approved software.
You need to implement a process to support the security policy.
Which process should you implement?
A. change management
B. Client Access Licenses (CALs) approval
C. intrusion detection
D. license recovery
Answer: A
Q5. Your customer has offices in Hong Kong, San Francisco, and London. Microsoft System Center Configuration Manager (CfgMgr) clients are deployed in only the San Francisco office.
All employees turn off their computers when they leave work.
You need to complete the software inventory.
What should you do?
A. Use CfgMgr to scan only the San Francisco office. Run the scan during peak business hours for one month.
B. Use CfgMgr to scan only the Hong Kong and San Francisco offices. Run the scan during non-peak business hours for one month.
C. Use a third-party tool to scan the entire network. Run the scan during peak business hours for one month.
D. Use a third-party tool to scan the entire network. Run the scan during non-peak business hours for one month.
Answer: C
Q6. You perform an audit for a customer. The audit identifies the following information: •Hardware inventory is incomplete. •Software inventory does not exist. •Software purchasing is decentralized?
You need to identify two benefits that support implementing an ongoing SAM program.
Which two benefits should you identify? (Each correct answer presents part of the solution. Choose two.)
A. Decreased licensing costs
B. Decreased risk of paying non-compliance fines
C. Increased IT budget
D. Reduced compliance responsibility
Answer: A,B
Q7. Your customer has multiple departments named Human Resources, IT, Procurement, and Security.
The customer has a SAM program. The customer's license management process is manual.
You plan to automate the license management process.
You need to identify which data source must be used to automate the license management process.
Which data source should you identify?
A. the Human Resources department's employee records database
B. the IT department's configuration management database (CMDB)
C. the Procurement department's purchase order database
D. the Security department's network access rights database
Answer: C
Q8. You are developing a business plan for a SAM program for a customer.
All senior staff, Accounting department managers, and IT department managers
attend initial SAM planning meetings.
You need to complete the business plan for the customer.
What should you do next?
A. Secure executive sponsorship.
B. Secure approval from the Accounting department.
C. Obtain a purchase order from the Accounting department.
D. Obtain a list of all installed software from the IT department.
Answer: A
Q9. Your customer's network contains a SAM tool. You use the SAM tool to generate reports.
The customer installs both Microsoft Office Visio Standard and Microsoft Office
Visio Professional. The customer only purchases licenses for Visio Professional.
You need to create a report to reconcile the Visio licenses.
Which report should you create?
A. software deployments by edition
B. software entitlements purchased by month
C. software requests by employee
D. software usage by server product
Answer: A
Q10. You collect the following information from a customer:
•Volume license agreements
•Hardware and software inventory procedures You need to define the scope of a SAM program assessment for the customer. Which information should you use?
A. physical asset locations
B. preferred software vendor
C. number of contract employees
D. number of IT staff
Answer: A
Q11. Rate your level of proficiency with managing the Software Asset life cycle, including acquisition, deployment, maintenance, and retirement.
A. Very High
B. High
C. Moderate
D. Low
E. Very Low
Answer: A
Q12. Rate your level of proficiency with assessing SAM programs by using the SAM Optimization Model, including defining scope, assessing SAM processes throughout an organization, assigning maturity levels according to the 10 components of the SAM Optimization Model, and performing gap analysis between current and desired maturity levels.
A. Very High
B. High
C. Moderate
D. Low
E. Very Low
Answer: A
Q13. You have a report that contains all hardware inventories for a customer.
The customer purchases upgrade licenses for Microsoft Office installations. All computers run the most up-to-date version of Office.
You need to ensure that all upgrade licenses are in compliance.
What should you do?
A. Review all Certificates of Authenticity (COAs).
B. Compare the inventory to the upgrade licenses.
C. Assign each upgrade license to a valid original license.
D. Generate a Microsoft Product License Advisor (MPLA) report.
Answer: C
Q14. Your customer's network consists of one Active Directory forest. The network contains a Microsoft System Center Configuration Manager (CfgMgr) server and a Microsoft System Center Operations Manager (OpsMgr) server.
All computers are joined to the Active Directory domain and have both CfgMgr and OpsMgr clients installed.
You plan to manage the software and hardware retirement process for the customer.
You need to identify all retired desktop computers.
What should you do?
A. Generate a CfgMgr report.
B. Generate an OpsMgr report.
C. Review the Active Directory Group Policy objects (GPOs).
D. Review the Active Directory domain controller event viewer logs.
Answer: A
Q15. Rate your level of proficiency with audit procedures (i.e. ITIL SAM-related standards, ISO/IEC 19770 standards).
A. Very High
B. High
C. Moderate
D. Low
E. Very Low
Answer: A
Q16. Your customer purchases 80 Windows-based desktop computers that have Microsoft Office Professional preinstalled. The customer does not have Microsoft Software Assurance.
You need to create a single image for all computers that is compliant with product licensing.
Which media should you include in the image?
A. Windows Vista Business OEM Office Professional OEM
B. Windows Vista Business OEM Office Professional Volume Licensing
C. Windows Vista Business Volume Licensing Office Professional OEM
D. Windows Vista Business Volume Licensing Office Professional Volume Licensing
Answer: C
Q17. Your customer has 4,000 Windows-based network devices. NetBIOS is disabled on all devices.
You need to recommend a tool to collect software deployment inventory.
Which tool should you recommend?
A. Microsoft Product License Advisor (MPLA)
B. Microsoft Software Inventory Analyzer (MSIA)
C. Microsoft System Center Configuration Manager (CfgMgr)
D. Microsoft System Center Operations Manager (OpsMgr)
Answer: C