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Pro: Windows 7, Enterprise Desktop Support Technician Certification Exam

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Microsoft 70-685 Free Practice Questions

Q1. This is the first in a series of questions that all present the same scenario. For your convenience, the scenario is repeated in each question. Each presents a different goal and answer choices, but the text of the scenario is exactly the same in each in this series.

Topic 11, Baldwin Museum of Science

Scenario:

You are an enterprise desktop support technician for the Baldwin Museum of Science.

The Baldwin Museum of Science is located in Dublin. The museum has 2,000 employees. All employees have laptop computers that have cellular connections.

The museum has a main office and three satellite offices.

Active Directory Configuration

The network contains an Active Directory forest. The forest contains a domain named Baldwinmuseumofscience.com.

The relevant group policy information is shown in the following table:

Users access the network remotely by using a DirectAccess connection.

Client Computer Information

All client computers run Windows 7 Enterprise (x86). The client computers are configured to receive Windows Updates from http://WSUS.

Application Configuration

All users run Microsoft Office Outlook 2010 and use Outlook Anywhere. Users access the intranet Web site by using the URL http://intranet.

The museum hosts several Web sites that use the domain suffix fineartschool.net.

Corporate Security Policy

The corporate security policy states that all updates on client computers must be installed from the internal WSUS server.

Users report that they can only access the fineartschool.net Web servers by entering the full URL to the servers.

You need to recommend a solution that allows users to access the Web servers by using single label names. 

Your solution must ensure that users can access the intranet Web server by using the URL http://intranet.

What should you recommend?

Users report that they can only access the fineartschool.net Web servers by entering the full URL to the servers.

You need to recommend a solution that allows users to access the Web servers by using single label names. Your solution must ensure that users can access the intranet Web server by using the URL http://intranet.

What should you recommend?

A.

B.

C. Add the class identifier of the add-on to the Add-on list in Group Policy.

D. Set the Deny all add-ons unless specifically allowed in the Add-on list Group Policy setting to Disabled.

Answer: C

Q9. You are expanding the wireless functionality by creating a guest wireless network based on the new company requirements.

You need to ensure that users can connect automatically without providing credentials.

Which security type should you use?

A. No Authentication (Open)

B. WEP

C. WPA

D. Shared

E. WPA2 Enterprise

Answer: A

Q10. An administrator modifies the external IP address of Web1 and creates a Hosts (A) record for website1.wingtiptoys.com on the external DNS servers.

Your users report that they can no longer connect to website1.wingtiptoys.com from the Internet.

You need to ensure that users can connect to website1.wingtiptoys.com from the Internet.

What should you do?

A. Instruct the users to modify the DNS client settings on their computers.

B. Instruct the users to remove an entry from the Hosts file that is located on their computers.

C. Request that an administrator create a Pointer (PTR) resource record for the new IP address of Web1.

D. Request that an administrator create an alias (CNAME) resource record for website1.wingtiptoys.com .

Answer: B

Q11. Your company uses portable computers that run Windows 7.

The Sales department staff use Wireless Wide Area Network (WWAN), WLAN, and wired network connections to work from a remote location.

The Sales department staff reestablish their secure connections and restart applications frequently.

You need to ensure that the employees are able to work without unnecessary interruptions.

What should you do?

A. Create a Group Policy to configure preferred wireless access points

B. Configure Group Policy preferences to create multiple VPN connections

C. Configure each portable computer to use the VPN Reconnect feature

D. Configure each portable computer to use the Extensible Authentication Protocol

Answer: C

Q12. Users in the Sales Support team access a web application that uses AD DS for authentication.

Thirty days after their user accounts are created users cannot authenticate to run the application.

You need to ensure that the Sales Support team can continue to use the web application.

What should you do?

A. Modify the Account Expires options for the Sale Support team user accounts.

B. Instruct the users to reset their passwords by using OWA (Outlook Web Access).

C. Instruct the users to reset their passwords by using the Local Users and Groups snap-in.

D. Modify the Logon Hours options for the Sales Support team user accounts.

Answer: B

Q13. You are troubleshooting recurring performance issues on a Windows 7 client computer.

Each time a performance issue occurs, an associated event log entry is written to the Application event log.

You need to recommend ways to query the Application event log from the command line.

Which commands should you recommend? (Choose all that apply.)

A. wevtutil qe application / rd:true / f:text

B. eventvwr / happlication.evtx

C. wevtutil gl application

D. Get-Event - Eventldentifier =2

E. eventvwr \\localhost

F. Get- WmiObject Win32_NTLogEvent -filter- LogFile 'Application'"

Answer: AEF

Q14. All client computers on your company network run Windows 7 and are members of an Active Directory Domain Services domain.

Employees using portable computers report that they get connected to a coffee shop wireless network from the company conference room.

You need to ensure that the employees connect to the company wireless network by default from anywhere within the company premises.

What should you do?

A. Configure the Network authentication (Shared mode) setting.

B. Apply a Wireless Network Policy to set the network type to WPA-PSK.

C. Apply a Wireless Network Policy to automatically connect to the company wireless network.

D. Apply a Wireless Network Policy to set the company wireless network as the preferred network.

Answer: D

Q15. A company has a main office and a branch office. The network contains a single Active Directory domain. All computers are members of the domain.

Five users in the branch office report that their Windows 7 computer is slow when it runs multiple applications.

From your computer, you need to identify the application that consumes the most processor resources on the computers.

Which tool should you use?

A. Event Viewer

B. Performance Monitor

C. CPU Meter gadget

D. Task Manager

Answer: B

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