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Pro: Windows 7, Enterprise Desktop Support Technician Certification Exam

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Microsoft 70-685 Free Practice Questions

Q1. All client computers on your company network run Windows 7. All servers in your company run Windows Server 2008 R2. Employees use a VPN connection to connect to the company network from a remote location.

Software updates are not being applied to the client computers because employees log off before the updates are applied.

You need to ensure that software updates are always applied to the client computers.

What should you do?

A.

D. the system protection settings

Answer: C

Q6. A corporate environment includes client computers running Windows 7 Enterprise. The client computers are joined to an Active Directory Domain Services (AD DS) domain.

After returning from an extended leave of absence, an employee attempts to log on to her client computer. The logon attempt is unsuccessful. The following error message appears: The trust relationship between the workstation and the primary domain failed.You need to recommend an approach for ensuring that the user can log on to the domain from her client computer.

What is the best approach to achieve the goal? (More than one answer choice may achieve the goal. Select the BEST answer.)

A. Delete the computer account from Active Directory and then restart the client computer.

B. Log on locally to the client computer and rejoin the domain.

C. Restart the client computer, select the Last Known Good startup option, and then rejoin the domain.

D. Boot from the Windows installation disk and select the Repair your computer option.

Answer: B

Q7. You are troubleshooting recurring performance issues on a Windows 7 client computer.

Each time a performance issue occurs, an associated event log entry is written to the Application event log.

You need to recommend ways to query the Application event log from the command line.

Which commands should you recommend? (Choose all that apply.)

A. wevtutil qe application / rd:true / f:text

B. eventvwr / happlication.evtx

C. wevtutil gl application

D. Get-Event - Eventldentifier =2

E. eventvwr \\localhost

F. Get- WmiObject Win32_NTLogEvent -filter- LogFile 'Application'"

Answer: AEF

Q8. All client computers on your company network run Windows 7. An employee installs several new applications on a computer.

After the applications are installed, the computer takes longer to start.

You need to reduce the startup process time.

What should you do?

A. Run the MSConfig tool.

B. Run the bcdedit command.

C. Use the Services console to stop the applications.

D. Use the Task Manager tool to stop the applications.

Answer: A

Q9. You have two external consultants. The consultants use their own personal portable computers.

The consultants report that they are unable to connect to your wireless network.

You need to give the consultants wireless access to the Internet. The solution must prevent external consultants from accessing internal resources.

What should you do?

A. Issue a user certificate to the consultants.

B. Issue a computer certificate to the consultants.

C. Join both portable computers to the domain. Add the computer accounts to the MargiesTravel\Wireless group.

D. Create a domain user account for each consultant. Add the user accounts to the MargiesTravel\Wireless group.

Answer: B

Q10. You have an Active Directory domain. All client computers run Windows 7 and are joined to the domain.

The help desk reports that several users recently downloaded and installed malware.

You discover that the users modified the Windows Defender settings on their computers.

You need to recommend a solution to prevent users from modifying their Windows Defender settings.

What should you recommend?

A. Modify the User Account Control (UAC) settings.

B. Modify the membership of the local Administrators group.

C. From Program and Features, modify the Windows Features.

D. From a Group Policy object (GPO), modify the Windows Defender settings.

Answer: D

Q11. All computers on your company network run Windows 7.

Several support requests have been made by employees who have recently had hardware upgrades to their computers. Each request states that the employee's computer restarts automatically at random times.

You examine one of the computers and verify the following information:

       Only approved applications and processes are run on the computer.

       All updates to the operating system and applications have been applied to the computer.

       No malicious software is found on the computer.

You need to find out why the computers are restarting automatically.

What should you do?

A. Run the Windows Memory Diagnostic tool.

B. Run the fixmbr command from the Recovery Console.

C. Run the fixboot command from the Recovery Console.

D. Run the Check for performance issues Control Panel tool.

Answer: A

Q12. All client computers on your company network run Windows 7 and all servers on your company network run Windows Server 2008. The computers and the servers are members of an Active Directory Domain Services domain. A network administrator moves the Internet Information Services (IIS) server to a different network segment and configures the appropriate network settings.

Employees are unable to connect to the IIS server.

You confirm that the network settings are appropriate.

You need to ensure that all employees are able to connect to the IIS server.

What should you do?

A. Restart the DNS Client service on the DNS servers.

B. Restart the DNS Server service on the DNS servers.

C. Run the nbtstat r command on the employees' computers.

D. Run the ipconfig /flushdns command on the employees' computers.

Answer: D

Q13. Humongous Insurance users who work at Fabrikam report that when they move between different wireless networks, they are prompted to manually reconnect to the VPN.

You need to ensure that the users can automatically reconnect to the VPN when they move between wireless networks.

What should you request?

A. that a network administrator create a CNAME record named AUTODISCOVER in the humongousinsurance.com DNS zone

B. that a network administrator enable Network Load Balancing on NPAS1

C. that users use only IKEv2-based VPN connections

D. that users use only SSTP-based VPN connections

Answer: C

Q14. Your company has an Active Directory Domain Services domain named contoso.com. All client computers run Windows 7 and are members of the contoso.com domain.

All computers are configured to use a proxy server as shown in the exhibit:

An internal SSL Web application named Webapp1 does not run properly when it is accessed through a proxy server.

Employees type https://Webapp1.contoso.com into their browsers and attempt to run the Web application.They are still unable to run the application.

You need to ensure that employees can run the Web application.

What should you do?

Exhibit:

A. Add https: //Webapp1 to the Exceptions list.

B. Clear the Bypass proxy server for local addresses check box.

C. Instruct employees to type https: //Webapp1 into their browsers.

D. Instruct employees to type http: //Webapp1.contoso.com into their browsers.

Answer: C

Q15. All client computers on your company network run Windows 7. The computers are members of a Windows Server 2008 Active Directory Domain Services domain.

Malicious software is spreading automatically from removable drives.

You need to ensure that malicious software does not automatically run on the computers.

What should you do?

A. Disable the Windows Installer by using Domain Group Policy.

B. Disable the Autoplay function by using Domain Group Policy.

C. Disable the ActiveX installation policy by using Domain Group Policy.

D. Prevent the installation of unsigned drivers by using Domain Group Policy.

Answer: B

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