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Avaya CallPilot® Maintenance Exam Certification Exam

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Avaya 7304 Free Practice Questions

New Avaya 7304 Exam Dumps Collection (Question 2 - Question 11)

New Questions 2

The system ready indicator is a visual indication of the status of the Avaya CallPilot system and shows at a glance what is happening with the system.

Which statement about the system ready indicator icon is true?

A. When the Avaya CallPilot server is in normal operation, the icon is white with an exclamation mark.

B. When calls are not being processed, an X appears on the icon.

C. When status information about the Avaya CallPilot server is currently unavailable the icon flashes a green checkmark.

D. When calls are being processed but some services are not wording, the icon flashes a red question mark.

Answer: A,B


New Questions 3

A Messaging Waiting Indication (MWI) icon provides useful information to Desktop Messaging and My CallPilot users.

Which statement about the MWI icon feature is true?

A. The MWI icon is viewed only from the display on the user's telset.

B. The only information provided by the MWI icon is the notification of the arrival of new messages.

C. The user must be logged into My CallPilot or Desktop Message before the MWI icon application is available.

D. The MWI icon application runs at all times, even when the user is not logged on to My CallPilot or Desktop Messaging.

Answer: C


New Questions 4

A customer wants to implement a User Privacy Option for all My CallPilot users. How can the administrator let the users self-administer the privacy option?

A. In the Mailbox settings of Security Administration, deselect Name Dialing and Name Addressing.

B. In the Name Dialing settings of the Messaging Management page, deselect Name Dialing and Name Addressing.

C. In the Privacy and Blocking settings of the User Creation Template, deselect Name Dialable by External Callers.

D. In the Desktop and Web Messaging Configuration settings of the Mai/box Class Details page, select Allow User to Hide Entry in Address Book.

Answer: D


New Questions 5

After a user attempts to launch an Email-By-Phone session by pressing 8-9, the system responds by stating that the message list is empty and returns the user to Avaya CallPilot messages.

What is a possible cause for this scenario?

A. The message list on the email server is empty.

B. The user has an incorrect user ID or password.

C. The Email-By-Phone feature is not enabled for this user.

D. The email address is entered incorrectly in the mailbox properties.

Answer: A


New Questions 6

A user has recently added a second mailbox link in My CallPilot and wants to use the Email-By-Phone feature with it. After logging into the mailbox, the user is only able to listen to the messages from the original email account.

What can the user do to hear messages from the second mailbox account?

A. Enable the email account for Email-By-Phone in My CallPilot, Mailbox Links.

B. Enable the email account for Email-By-Phone in My CallPilot, Telephone Options.

C. Enable the email account for Email-By-Phone in My CallPilot, CallPilot Preferences.

D. Dial 89 or say 'Change List' after logging into Avaya CallPilot to get to the second email account

Answer: A


New Questions 7

The Maximum Channel Settings is used to limit the number of channels that the Service Directory Number (SDN) can use at any given time.

Which is a true statement about channel settings in the SDN table?

A. If you set the minimum number of channels allocated to a service at zero, no channels are available for this service.

B. To limit how many channels an application can use simultaneously to a specific number, add a check mark in the Use Default maximum box.

C. If you want to guarantee that a service has access to a certain number of channels at any one time, type this number in the Minimum Channels box.

D. To allow dynamic channel allocation based on available resources for a voice media type ' application, enter the number 1 in the Minimum Channels box.

Answer: C


New Questions 8

A customer purchases the appropriate number of Speech Activated Messaging seats to support their sales staff, however, they find that after implementing the Speech Activated Service it does not allow CallPilot Migration to log in. all user mailboxes were migrated the previous day using the Meridian Mail to Avaya CallPilot Migration process.

Which step should you take to resolve the problem?

A. Use the Performance Monitor to verify that the Speech Recognition Channels are active.

B. Rerun the Configuration Wizard and verify that the Speech Activated Messaging option has been configured.

C. Verify that the Mailbox Class designated for the sales staff has been configured to allow Speech Activated Messaging.

D. Log in to Avaya CallPilot Manager and access the feature report to verify that the customer has purchased the Speech Activated Messaging option.

Answer: C


New Questions 9

Which statement about configuring Remote Notification is true?

A. The schedule is defined in the mailbox class.

B. It can be configured for up to three target Directory Numbers (DNs).

C. It allows only a specific number of retries before notification is turned off.

D. The user's notification number cannot be set up using telephone keypad commands.

Answer: C


New Questions 10

You are creating a Shared Distribution List (SDL) for your company. Which statement is true regarding SDLs?

A. A Dynamic SDL can be nested within a Static SDL.

B. A Static SDL can be nested within a Dynamic SDL.

C. A Dynamic SDL can contain a maximum of 999 entries.

D. Once created, a Static SDL can be converted later to a Dynamic SDL.

Answer: A


New Questions 11

You are adding several new mailbox owners.

On which page in Avaya CallPilot Manager do you set password prefixes for the new mailbox owners?

A. Mailbox Classes page of the User menu

B. Dialing Information page of the Messaging menu

C. Security Administration page of the Messaging menu

D. Messaging Management page of the Messaging menu

Answer: C


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