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Certified Supply Chain Professional Certification Exam

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NEW QUESTION 1
Which of the following outcomes occurs when direct shipping is used instead of a distribution network?

  • A. Outbound transportation cost is reduced.
  • B. Inventory velocity is reduced.
  • C. Order-fill rates are reduced.
  • D. Inventory obsolescence is reduced.

Answer: D

NEW QUESTION 2
Marketing affects supply chain management decisions primarily by its involvement in:

  • A. analyzing economic indicators.
  • B. pricing, placing, and promoting products.
  • C. determining product requirements.
  • D. determining forecast error.

Answer: B

NEW QUESTION 3
Horizontal and vertical exchanges of secure data among supply chain partners are facilitated best by:

  • A. the intranet.
  • B. a portal.
  • C. a Web site.
  • D. e-mail.

Answer: B

NEW QUESTION 4
Which of the following factors typically is most critical to effective change management?

  • A. Early involvement of key stakeholders
  • B. Extensive stakeholder education
  • C. Analysis of the root causes of problems
  • D. Quantification of potential benefits of the change

Answer: A

NEW QUESTION 5
The lowest-cost supply network design requires balancing inventory costs and which of the following types of costs?

  • A. Administrative
  • B. Manufacturing
  • C. Transportation
  • D. Sales and marketing

Answer: C

NEW QUESTION 6
Which of the following strategies would increase overall supply chain risk?

  • A. Single sourcing a product that makes the highest annual profit
  • B. Outsourcing a product that is not well suited to your operations
  • C. Identify multiple sources for a product that has a potential for supply chain disruption
  • D. Internally manufacturing a product that has a high level of technical intellectual property

Answer: A

NEW QUESTION 7
The factors to consider in the make-or-buy decision include costs, proprietary knowledge, and:

  • A. design history.
  • B. available capacity.
  • C. inventory balance.
  • D. warehouse location.

Answer: B

NEW QUESTION 8
Which of the following objectives is the primary driver in the design and implementation of lean process management?

  • A. Reducing the level of inventory
  • B. Decreasing the cash-to-cash cycle
  • C. Integrating processes between departments
  • D. Satisfying customer requirements

Answer: D

NEW QUESTION 9
Which of the following attributes typically makes reverse logistics processes more complicated than outbound logistics processes?

  • A. Lead times for shipments are more variable.
  • B. Individual packages and cartons are less uniform.
  • C. There are more regulations mandated by local governments.
  • D. There is more competition for scarce transportation lanes.

Answer: B

NEW QUESTION 10
A distribution requirements planning system is implemented primarily to monitor or manage:

  • A. supplier capacity.
  • B. customer demand.
  • C. inventory replenishment.
  • D. demand variation.

Answer: C

NEW QUESTION 11
A typical advantage of a production outsourcing strategy for a company focusing on agility as a competitive priority is that:

  • A. monitoring costs are decreased.
  • B. production lead time is increased.
  • C. product quality is increased.
  • D. product introduction time is decreased.

Answer: D

NEW QUESTION 12
Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?

  • A. Direct shipment from plant to customers
  • B. Shipment from a central distribution warehouse
  • C. Shipment through a multi-echelon distribution network
  • D. Outsourcing the distribution function

Answer: A

NEW QUESTION 13
The strategy to implement supplier relationship management has been developed. The most appropriate next step is to:

  • A. develop criteria for prospective partners.
  • B. develop policies for alliances.
  • C. select initial partners.
  • D. conduct a pilot implementation.

Answer: A

NEW QUESTION 14
A consumer goods manufacturer has introduced a new frozen product and encountered problems applying package labels consistently. Which of the following methodologies would be most appropriate to use to identify the root cause of the problem?

  • A. Six sigma
  • B. Statistical process control
  • C. Lean production
  • D. Theory of constraints

Answer: A

NEW QUESTION 15
Continuous improvement is best described as:

  • A. a never-ending effort to expose and eliminate root causes of problems.
  • B. a never-ending effort by the management team to reduce cycle time.
  • C. identifying and implementing big-step improvements within a process.
  • D. a process in which a supplier commits to replenishing inventory based on demand without receiving replenishment orders.

Answer: A

NEW QUESTION 16
Which of the following conditions is most likely to occur shortly after the introduction of an innovative product family?

  • A. Forecast errors will be low.
  • B. Production lead time will increase.
  • C. An inventory buffer will be required.
  • D. Demand will be stable.

Answer: C

NEW QUESTION 17
Functional products require which of the following types of supply chain process?

  • A. Restrictive
  • B. Innovative
  • C. Efficient
  • D. Integrated

Answer: C

NEW QUESTION 18
Which of the following supply chain attributes is most appropriate for products with wide variety and highly variable demand?

  • A. Efficient
  • B. Responsive
  • C. Short
  • D. Virtual

Answer: B

NEW QUESTION 19
A manufacturer of consumer packaged goods with a single plant and nine regional distribution centers is considering reducing the number of distribution centers in its system. Reducing the number of distribution centers most likely will reduce fixed warehousing and the cost of:

  • A. storing cycle inventory in the distribution centers.
  • B. storing finished-goods inventory at the manufacturing plants.
  • C. transportation from the distribution centers to the customer.
  • D. transportation from the plant to the distribution centers.

Answer: D

NEW QUESTION 20
A retailer wants to partner with its suppliers to implement automatic replenishment of inventories and joint sales forecasts. Which of the following supply chain management technologies most likely would support the retailer's strategy?

  • A. Advanced planning and scheduling
  • B. Collaborative planning, forecasting, and replenishment
  • C. Supplier relationship management applications
  • D. Radio frequency identification (RFID) tags

Answer: B

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