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Certified Supply Chain Professional Certification Exam

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NEW QUESTION 1
A supplier has decided to improve its forecast accuracy by reducing the information lead time from the retailer. Which of the following actions would be most appropriate to achieve the desired result?

  • A. Eliminating sales and promotions
  • B. Decentralizing demand information
  • C. Reducing its quoted lead time
  • D. Utilizing electronic data interchange

Answer: D

NEW QUESTION 2
Which of the following strategies is most appropriate for managing unknown risks in a global supply chain?

  • A. Vertical integration
  • B. Technology integration with suppliers
  • C. Investing in redundancy
  • D. Strengthening supplier relationships

Answer: C

NEW QUESTION 3
A supervisor knows that employees have good ideas for improving department operations but are hesitant to share them. Which of the following tools would be most appropriate for encouraging the employees to participate in identifying opportunities?

  • A. Tree diagram
  • B. Pareto chart
  • C. Process map
  • D. Affinity diagram

Answer: D

NEW QUESTION 4
Which two of the following tools should be used with an enterprise resources planning system to build realistic supply chain models and to plan the most profitable flow of goods across the chain?

  • A. An advanced planning and scheduling system and simulators
  • B. An inventory planning and management system and simulators
  • C. A vendor managed inventory system and customer relationship management
  • D. Customer activity planning and logistics management

Answer: A

NEW QUESTION 5
A company is beginning the process of defining market segments for its products and services. The most appropriate objective for this undertaking would be to identify groups of customers with similar:

  • A. geographical locations.
  • B. buying power.
  • C. revenue potential.
  • D. service requirements.

Answer: D

NEW QUESTION 6
Qualitative forecasting methods are most appropriate for projecting demand for:

  • A. commodity products.
  • B. families of products.
  • C. breakthrough products.
  • D. raw materials.

Answer: C

NEW QUESTION 7
E-business allows a firm to capitalize on the use of systems that:

  • A. speed the receipt of e-mails between companies.
  • B. permit real-time use of supply chain data.
  • C. permit the use of batch-processed data.
  • D. ensure security of proprietary data.

Answer: B

NEW QUESTION 8
Compared to a blanket purchase order, a supplier alliance agreement is best differentiated by:

  • A. efficient material replenishment processes.
  • B. clearly identified roles for the buyer and seller.
  • C. a shared vision of added value.
  • D. a sole-source agreement.

Answer: C

NEW QUESTION 9
Which of the following corporate strategies is most consistent with a flexible supply chain strategy?

  • A. Being the low-price leader
  • B. Providing the highest-quality service
  • C. Providing mature products with stable sales
  • D. Emphasizing the quality of the product

Answer: B

NEW QUESTION 10
Which of the following organizational design choices is an example of vertical integration?

  • A. Contracting with a third-party logistics provider
  • B. Producing components used internally
  • C. Externally staffing a customer service center
  • D. Awarding a one-time trade show contract

Answer: B

NEW QUESTION 11
What are the three principle categories of forecasting methods?

  • A. Seasonal, trend, and promotional events
  • B. Moving average, exponential smoothing, and Holt-Winters
  • C. Qualitative, extrinsic, and intrinsic
  • D. Annual, monthly, and daily requirements

Answer: C

NEW QUESTION 12
Which of the following factors is the most important driver of supply chain change?

  • A. Health and safety concerns
  • B. Competitor actions
  • C. Government regulations
  • D. Customer perceptions of value

Answer: D

NEW QUESTION 13
A master production schedule serves a company best by functioning as a:

  • A. dispatch list.
  • B. forecast system buffer.
  • C. priority planning tool.
  • D. supplier scheduling system.

Answer: C

NEW QUESTION 14
Which of the following results can be expected from sharing a common understanding of demand and consumption patterns among supply chain participants?

  • A. Improved transparency of collaboration relationships
  • B. Increased performance in balanced scorecard
  • C. Reduced inventory levels for key items
  • D. Better synchronization of planning and operations

Answer: D

NEW QUESTION 15
A company operates under a make-to-order policy, and its supplier operates under a make- to-stock policy. Which of the following risks poses the greatest threat?

  • A. Inventory risk for the company
  • B. Inventory risk for the supplier
  • C. Debt leverage risk for the company
  • D. Debt leverage risk for the supplier

Answer: B

NEW QUESTION 16
The make-to-stock model is an effective inventory strategy when the product:

  • A. has a long manufacturing lead time.
  • B. has a limited set of features.
  • C. is designed by the customer.
  • D. is frequently out of stock.

Answer: B

NEW QUESTION 17
Which of the following continuous improvement methodologies focuses on reduction of defects by reducing process variation?

  • A. Just-in-Time (JIT)
  • B. Kaizen
  • C. Six Sigma
  • D. Theory of constraints

Answer: C

NEW QUESTION 18
Which of the following factors are fundamental to transportation performance?

  • A. Full truck loads, maintenance, discounts
  • B. Quality, Just-in-Time, invoicing
  • C. Contract performance, order tracking, flexibility
  • D. Cost, speed, delivery consistency

Answer: D

NEW QUESTION 19
The most important challenge to consider when sourcing globally is:

  • A. the identification of sources capable of producing the materials.
  • B. the availability of low-cost labor and energy.
  • C. complying with specific import/export issues.
  • D. balancing the difference between piece price and total cost.

Answer: D

NEW QUESTION 20
A service company has decided to create a customer-focused business and has identified the following steps in the process:
{exhibit 3860}
Which of the following sequences of steps is correct for implementing the company's decision?

  • A. 2, 1, 4, 3, 5
  • B. 4, 2, 1, 5, 3
  • C. 3, 5, 2, 4, 1
  • D. 4, 2, 5, 1, 3

Answer: B

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