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Microsoft Dynamics 365 Customization and Configuration Certification Exam

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NEW QUESTION 1
You plan to create a field for an entity to capture data in a consistent format.
When a user adds a record for the entity, the choices provided to the user for the field often change or become outdated.
The choices must not be available for new records.
You need to create the field while minimizing the administrative overhead to maintain the field. Which field type should you use?

  • A. global option set
  • B. single line of text
  • C. local option set
  • D. lookup

Answer: C

NEW QUESTION 2
You added a custom field to the Account entity. The field type is single line of text. You set a 500 character limit.
You need to add the field as a column on the Active Accounts view.
What is the maximum width in pixels (px) that you can specify for this column?

  • A. 200px
  • B. 500px
  • C. 300px
  • D. 1,000px

Answer: C

NEW QUESTION 3
Your company rents tools and machines to customers.
You create a custom entity named Equipment to track the tools and machines.
You need to show the hierarchical relationships between various pieces of equipment. How should you configure the relationship?

  • A. Ensure that you enable Connections for the entity.
  • B. Set up a parental 1:N relationship between Accounts and Equipment.
  • C. Create a self-referential relationship and configure hierarchy settings.
  • D. Set up a N:N relationship between Accounts and Equipment.

Answer: D

NEW QUESTION 4
You are creating a field for a form.
You need to ensure that users can select an Account record or a Contact record. Which data type should you use for the field?

  • A. regarding
  • B. customer
  • C. lookup
  • D. option set

Answer: C

Explanation: References:
https://technet.microsoft.com/library/dn531187.aspx#BKMK_TypesOfFields

NEW QUESTION 5
You assign security roles to an owner team and each user on the team.
What effect does the security role that is assigned to the team have on the individual team members?

  • A. The permissions for the user are used instead of those of the team.
  • B. The user is granted the least restrictive permissions of the two roles.
  • C. The permissions for the team are used instead of those of the user.
  • D. The user is granted the most restrictive permissions of the two roles.

Answer: B

Explanation: References:
https://technet.microsoft.com/en-us/library/dn531082.aspx

NEW QUESTION 6
Which actions can you perform by using a business rule?

  • A. Subtract $5.00 from a currency field.
  • B. Clear a two options field.
  • C. Concatenate two text fields.
  • D. Add six days to a date field.

Answer: D

NEW QUESTION 7
You have a Dynamic CRM organization.
Currently, users can view 50 records per page.
You need to ensure that the users can view 250 records per page. What should you do?

  • A. Instruct the users to configure their options.
  • B. Instruct the users to create custom views.
  • C. Instruct an administrator to configure the view settings, and then to share a view.
  • D. Instruct an administrator to configure their options.

Answer: A

NEW QUESTION 8
You need to configure Microsoft OneNote integration for an organization’s Microsoft Dynamics 365 case entity.
Which two components should you enable? Each correct answer presents part of the solution.

  • A. Microsoft Office 365 groups
  • B. document management for the entity
  • C. Interactive Service Hub
  • D. server-based Microsoft SharePoint integration
  • E. Microsoft OneDrive integration

Answer: BD

Explanation: References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/set-up-onenote-integration-in-dynamics- 365.aspx

NEW QUESTION 9
You configure a 1:N relationship between two entities and set the cascade rule for deletion toReferential.
What effect does deleting the parent record have on any child records?

  • A. The child records remain but the link to the parent record is removed.
  • B. The parent record cannot be deleted until all of the child records are first deleted.
  • C. The child records are deleted and the link to the parent record shows as deleted.
  • D. The child records are deleted along with the parent record.

Answer: D

NEW QUESTION 10
You need to create a hyperlink field to capture the URL for a contact’s LinkedIn profile. Which data type should you use for the field?

  • A. single line of text
  • B. web
  • C. URL
  • D. text area

Answer: A

NEW QUESTION 11
You are implementing a Lead to Quote business process. The process will update the Lead, Account, Contact, and Quote entities.
You need to create a business process flow (BPF) that spans the entities.
What should you do?

  • A. For each stage, specify the step.
  • B. Add a workflow.
  • C. Use a composition.
  • D. Add a stage and specify the properties for each entity.

Answer: D

Explanation: References:
https://technet.microsoft.com/en-us/library/dn531135.aspx

NEW QUESTION 12
You need to create a process that prompts users with QUESTION NO:s and captures their answers. Which process type should you use?

  • A. business rule
  • B. dialog
  • C. custom action
  • D. background workflow

Answer: B

Explanation: References:
https://msdn.microsoft.com/en-us/library/gg509010.aspx

NEW QUESTION 13
You have an environment that includes Microsoft Dynamics 365 and Exchange Online. Email messages between Microsoft Dynamics and Exchange are synchronizing correctly. You need to ensure that appointments, contacts, and tasks are synchronized.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

  • A. Configure the default synchronization method for appointments, contacts, and tasks to use server-side synchronization.
  • B. Configure the default synchronization method for appointments, contacts, and tasks to use Microsoft Dynamics 365 for Outlook.
  • C. Connect Microsoft Dynamics 365 to POP3/SMTP servers.
  • D. Set up the email router.

Answer: AB

NEW QUESTION 14
You plan to create a country entity that contains one record for each country in the world. You need to track which countries a contact visited. No additional data will be tracked. Which type of relationship should you create?

  • A. a many-to-many (N:N) relationship from the contact to the country
  • B. a one-to-many (1:N) relationship from the country to the contact
  • C. a many-to-many (N:N) relationship from the contact to the country that has a relationship behavior type of Parental
  • D. a one-to-many (1:N) relationship from the contact to the country

Answer: D

NEW QUESTION 15
Which two of the following are valid security role permissions? Each correct answer presents a complete solution.

  • A. Deactivate
  • B. Share
  • C. Edit
  • D. Append

Answer: BD

Explanation: References:
https://technet.microsoft.com/en-us/library/dn531090.aspx

NEW QUESTION 16
Which two statements are exclusive to managed solutions and not unmanaged solutions? Each correct
answer presents part of the solution.

  • A. You cannot export the solution.
  • B. When you remove the solution, all components items included in the solution are removed.
  • C. You must define entity assets for every entity that you add to the solution.
  • D. You must select a publisher for the solution.

Answer: AB

Explanation: References:
https://msdn.microsoft.com/en-gb/library/gg334576.aspx#BKMK_UnmanagedandManagedSolutions

NEW QUESTION 17
You have a Microsoft Dynamics 365 environment. You create and deploy a custom entity. Which property can you turn off after enabling the property?

  • A. Connections
  • B. Feedback
  • C. Change Tracking
  • D. Activities

Answer: C

Explanation: References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/enable-an-entity-for-feedback.aspx https://msdn.microsoft.com/en-us/library/gg328452.aspx

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