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Q1. - (Topic 3)
A quality management plan should contain which of the following pieces of information?
A. Quality budget
B. Quality personnel
C. Quality metrics
D. Quality certification
Answer: C
Q2. - (Topic 3)
Due to organizational turnover, a project is being run by a third project manager. The project manager learns that team members believe the team is meeting too frequently and it is negatively impacting the ability of team members to complete tasks. Which of the following actions should the project manager take FIRST to determine how to get the project back on-track?
A. Assess the project test plan to identify variances from the project’s intended scope and make adjustments.
B. Review the project communication plan and determine what changes may be required based on team input.
C. Evaluate the project risk register for entries relating to poor performance and initiate corrective measures.
D. Develop an issue log to track the concerns of the project team and modify the scope as needed.
Answer: B
Q3. - (Topic 2)
Which of the following is the BEST indicator of project performance?
A. Earned value management
B. Critical chain method
C. Critical path method
D. Return on investment
Answer: A
Q4. - (Topic 3)
A project manager is leading a discovery session involving a quality problem discovered in the manufacturing process for a time-sensitive product. In an effort to expedite the process of resolving quality control issues the team would like to focus on improvements that would result in the greatest positive impact to the quality of the product. A data set has been collected over time and is ready for use by the project team. Which of the following graphical data tools would be MOST appropriate to help the project team achieve its stated goals?
A. Pareto chart
B. Delphi model
C. Run chart
D. Histogram
E. Ishikawa diagram
Answer: A
Q5. - (Topic 3)
A project manager has noticed that two of the resources will not talk to one another. The project manager brings the resources together to investigate the root cause of the communication issues. Which of the following conflict resolution techniques is the project manager using?
A. Avoiding
B. Smoothing
C. Negotiating
D. Confronting
Answer: D
Q6. - (Topic 3)
A project stakeholder is meeting with the project manager and expresses frustration at being left out of project status updates. The stakeholder has shared these concerns with the project sponsor and the project sponsor has requested that the project manager address the issue. Which of the following actions would be MOST appropriate for the project manager to initiate to address the issue?
A. Inform the project sponsor that updates are being sent out according to the communication management plan and take no further action.
B. Develop an updated stakeholder register to ensure that all stakeholders are receiving all status updates relative to the project.
C. Add the stakeholder to the distribution list for all future status updates and ensure the stakeholder has received copies of past updates.
D. Review the communications management plan and determine if status updates are being distributed appropriately.
Answer: D
Q7. - (Topic 2)
A project manager has projected an overwhelming response to a product launch. Which of the following BEST describes this event?
A. A constraint
B. A risk
C. A performance index
D. An issue
Answer: B
Q8. - (Topic 1)
Please refer to the attached graphic and review the following task description.
Which of the following is the project schedule critical path?
A. A,E,F,B,G,H,D
B. A,E,F,B,H,D
C. A,G,H,D
D. A,E,F,C,D
Answer: A
Q9. - (Topic 1)
Determining how to communicate general project information with a globally dispersed team has created scheduling challenges. Which of the following would BEST remedy the situation?
A. Provide a written forum that allows for asynchronous participation
B. Conduct a meeting at a time where everyone is inconvenienced
C. Schedule a meeting when the majority of the team is available
D. Establish a conference call with all team members
Answer: A
Q10. - (Topic 1)
Which of the following is the purpose of a transition plan?
A. It maps how the new business processes will flow after the project reaches completion
B. It guides the project team on how to hand over the final product to the customer
C. It delivers specialized training to new project team members
D. It allows for smooth transition from one deliverable to the next
Answer: B
Q11. - (Topic 2)
When working on the monitoring and controlling phase of the project lifecycle, which of the following activities would occur?
A. Third-party auditors will evaluate documentation.
B. Team members will participate in lessons learned events.
C. Project manager will direct and manage work tasks.
D. Senior management will review the project scope document.
Answer: A
Q12. - (Topic 2)
A change has been approved to move the weekly status meetings from Friday to Tuesday. In addition to notating the change decision in the change log, which of the following documents should be updated?
A. Project plan
B. Communication plan
C. Human resource plan
D. Schedule baseline
Answer: B
Q13. - (Topic 2)
Which of the following conflict management techniques is represented by making concessions to maintain team harmony?
A. Smoothing
B. Negotiating
C. Collaborating
D. Avoiding
Answer: A
Q14. - (Topic 3)
Construction on a new building has been delayed by two weeks due to rain. With no additional resources or budget available, the project manager must implement some type of resource leveling in hopes of completing the project on time. Which of the following is the project manager MOST likely to do?
A. Complete tasks originally scheduled in sequence to be done in parallel
B. Reduce the scope of the planned deliverable
C. Increase the number of staff working on the remaining tasks
D. Increase the daily work hours of the personnel working on the project
Answer: A
Q15. - (Topic 3)
Once user acceptance testing has been completed and approved, the project manager should:
A. obtain sign-off from the project sponsor.
B. determine the estimation technique they want to use.
C. identify the risk management plan.
D. update the WBS with development estimates.
Answer: A
Q16. - (Topic 1)
The Earned Value of a project for the month is $10,000, and the Actual Cost of the project was $8,000. Which of the following is the Cost Performance Index?
A. 80%
B. 98%
C. 100%
D. 125%
Answer: D