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Q1. Universal Containers is using Salesforce and has set up a privatesharing model. Sam is a sales executive who reports to John, a sales manager. Sam has ownership of the ABC
Company account record and has created an opportunity for ABC Company. There is a sharing rule that allows the finance team to see all accounts and opportunities. Which statement is about data visibility is true?
A. John andSam can see all of the same data
B. John can see all of Sam’s data
Answer: B
Q2. CORRECT TEXT
If a forecast includes opportunities that are in different currencies,how are these forecast?
Answer: Opportunities in different currencies will be converted to your personal currency for display. Amounts in the opportunities are not affected.
Q3. Forecast Category "Closed" can be summarized as:
A. Closed
B. Closed + Commit
C. Closed + Commit + Best Case
D. Commit + Best Case + Pipeline
Answer: A
Q4. CORRECT TEXT
If I can't see a field on the page layout can I include it in a report?
Answer: No. You can view only those fields that are visible in your page layout and field- level security settings.
Q5. Match this tip with its design consideration. "Users should not do things more than once because it takes time and may create dirty data"
A. Tab and field naming
B. Reduced clicks
C. Search
D. Record types and page layouts
E. Workflow rules and approvals
F. Minimizedredundant data entry
Answer: F
Q6. CORRECT TEXT
Do territories need to be geographically defined?
Answer: No, territories can be setup according to any hierarchy that you like
Q7. CORRECT TEXT
How are Quotas defined in Salesforce?
Answer: Users with the appropriate permission can set their individual quota. Administrators and users with the appropriate permission can always edit any quota, and managers can always change the quotas of users that report directly to them in the role hierarchy.
Q8. CORRECT TEXT
What is Salesforce to Salesforce?
Answer: Salesforce to Salesforce enables business collaboration both withinand across Salesforce organizations.
Q9. Who can benefit from the Quotes feature? (Select all that apply)
A. A customer who wants to get a quote from Salesforce
B. A sales rep who wants to create and email a PDF quote from Salesforce
C. AnAdministrator who wants to manage quoting in Salesforce
Answer: ABC
Q10. Universal Containers was bought by a larger company and needs to provide information on a monthly basis to the new parent company to help predict sales. Which data should the new parent company review?
A. Dashboard of user login history
B. Count of new lead records created
C. Number of activities tied to opportunities
D. Opportunity pipeline report grouped by month
Answer: D
Q11. How many additions do you use to clean a record with Data.com?
A. 5
B. 12
C. 1
D. 0
Answer: D
Q12. CORRECT TEXT
What happens if you change a private group to public in Chatter?
Answer: If you change a private group to public, updates and files are visible to all users, all pending requests to join the group are accepted, and anyone can join the group.
Q13. Which of the following descriptions best describe Data.com?
A. A tool for extending pricing proposals to customers
B. A content management tool for users who seek information
C. A library that allowsaccess to documents
D. A collaboration tool
E. A data enrichment tool that maintains updated data
Answer: E
Q14. CORRECT TEXT
What happens if a language is deactivated?
Answer: When a language is deactivated, all translations for that language are still available in the Translation Workbench but users with that language selected see the organization's default language values.
Q15. CORRECT TEXT
In anorganizationwith a private sharing model, Sam is a sales exec that reports to John, a Sales Manager. Sam has ownership of theABC Company account record, and also has created an opportunityfor ABC Co. Can Sam see John's data?
Answer: No. John, as the manager in the hierarchy can see Sam's data, butnot the other way around.