Introducing The New!
Surepassexam Collection
Get Unlimited Access to all
Surepassexam's PREMIUM files
Q1. A Campaign Call-Down report justifies the spend on programs; helps to know who to target for future campaigns; shows the relations to sales data, lead data, and analysis of campaigns; and reflects how customer community interacts and how it affects sales. Who would benefit most from the idea that this report shows the relations tosales data, lead data, and analysis of campaigns?
A. VP Marketing
B. BI/Analytics
C. Marketing Executive
D. Campaign Manager
Answer: B
Q2. Your company sells large mainframes that are delivered in one delivery but are paid for with several regular installments. What type of schedule should you set up?
A. Default Quantity Schedule
B. Default Revenue Schedule
C. Default Revenue and Quantity Schedule
D. Don't create any default schedule
Answer: B
Q3. CORRECT TEXT
We deal with a very large volume of merchants that fall under partner accounts. We need a way to easily track renewals for these accounts. The volume is too high to manually create renewal opportunities for each account. Is there a way to automate this?
Answer: Using APEX trigger you can develop logic and create renewal opp every time when current opp is closed. This will give you great forecast of upcoming revenue and have renewal deals ready to go.
Q4. How can a sales organization address the "lag time" challenge?
A. By offering higher incentives to sales reps
B. By improving alignment with the marketing organization
C. By optimizing lead assignment and scoring
D. By avoiding the use of leads
Answer: C
Q5. CORRECT TEXT
What use cases would validate the use of leads in a Sales Cloud deployment?
Answer: 1.Organizationhas a high volume of leads
2. There is a need to keep unqualified and prospect information separate from customer data
3. Leads require qualification between being assigned/transferredto a sales rep
4. Lead quality requires validation
Q6. Which option best identifies with the Chatter Home Page?
A. Everyone can see what you post here. Displays posts from everyone you're following.
B. Everyone can see what you post here. Only displays posts directed to you.
C. Only users with access rights can view or post here.
Answer: A
Q7. CORRECT TEXT
What are some examples of how a dashboard push alert can be used?
Answer: 1. To alert support managers when the number of escalated casesreaches a specified threshold
2. To alert sales managers when the total value of their team's opportunities reaches a specified limit
Q8. CORRECT TEXT
Multiple quotes on an opportunity – how to sync them.
Answer: Know the ‘Start Sync’ button on opportunity & the ‘Syncing’ message on quotes
Q9. CORRECT TEXT
What are the components of a territory?
Answer: A collection of accounts and users that have (at a minimum)read-access to accounts, regardless of owner
Users within a territory have Read, Read/Write or Owner (the ability to view, edit, transfer, and delete record) access to records contained within the territory
Q10. CORRECT TEXT
If you change a conversion rate will the previous conversion rate be stored?
Answer: No. Previous conversion rates are not stored.
Q11. CORRECT TEXT
If a user is deactivated what happens to their Chatter settings?
Answer: If Chatter is enabled and a user is deactivated, the user is removed from Following and Followers lists.
Q12. CORRECT TEXT
What are some best practices for managing lead data quality?
Answer: 1. Use data validation rules
2. Use de-deup practices to keep data clean
3. Implement lead conversion processes
4. Use tools such as web-to-lead to provide single entry point
5. Use tools such as importwizard or Data Loader to eliminate double entry
Q13. CORRECT TEXT
What is the capability and limit of using email from within Salesforce?
Answer: You can email contacts, leads, person accounts, and users in your organization directly from account, contact, lead, opportunity, case,campaign, or custom object pages. There is no limit on the number of these emails sent individually.
Q14. Universal Containers plans to migrate data into Salesforce from a legacy system. Which step should be taken before performing the data migration? Choose 2 answers:
A. Perform data cleansing
B. Enable data validation rules
C. Develop data map
D. Normalize database
Answer: AC
Q15. Sales methodology means an industry-recognized standard sales process.
A. True
B. False
Answer: B