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Q1. Match the following loading option to the description of when to useit. "Force.com Data Loader"
A. Brian wants to consolidate all his accounts from several systems.
B. Bill wants to load 20,000 lead records.
C. Beckywants to load all her 65,000 contact records.
D. Bobwants to load a single account record.
E. Berta wants to keep a separate system as her "system of record"
Answer: C
Q2. CORRECT TEXT
What are Sites?
Answer: Site forceis a Web content management system (CMS) that makes it easy to build Web pages quickly, edit content in real time, and manage your websites.
Q3. Data.com: What does the Reviewed Status indicate?
A. The recordhas minimal activity on Data.com
B. The record should be deleted from Salesforce
C. The record has been manually cleaned against Data.com
D. The record might have a bad phone number
Answer: C
Q4. Most common integrations in a marketing organization take place when...
A. Lead Generation
B. Lead Qualification
C. Revenue Management (forecasting)
D. Campaign Management
Answer: A
Q5. Which statements about the Salesforce Classic Mobile application are true? (Select all that apply)
A. It is a server application
B. It provides mobile access to data, tasks, and calendar
C. It works only when a smartphone is connected to a wireless network
D. It downloadsrelevant data for standard Salesforce objects and custom objects
Answer: BD
Q6. Your organization sells a product that requires your customers to pay all at once but receive the product in increments. What should be your first step in setting up Product schedules?
A. Enable creationof Quantity Schedules
B. Enable creation of Revenue Schedules
C. Set up default Quantity schedules for Products
D. Set up default Revenue schedules for Products
Answer: C
Q7. UniversalContainersis designing a contact center that will store 20 million cases. Of those, 5 million will need to be accessed for reporting and search.Which approach will ensure best system performance? Chose 3 answers:
A. Customindexes
B. Tiered datastrategy
C. Record types
D. Division
E. Custom search
Answer: ABD
Q8. Arrange the steps to set a passcode, in the correct order (using Salesforce Classic).
A. Enter your passcode again for confirmation
B. Enter your passcode when prompted to create a passcode
C. Ensurethat the Salesforce Classic application is installed and all your Salesforce records are downloaded to your device
Answer: ABC
Q9. CORRECT TEXT
What are the three types of reports?
Answer: What are the three types of reports?
Q10. Who is most interested in seamless migration?
A. Sales Reps
B. Sales/Marketing Managers
C. Sales/Marketing VP
D. IT
Answer: D
Q11. CORRECT TEXT
When multiple currencies are enabled how are currency fields calculated?
Answer: 1. Every record has a currency field that determines the currency type for amounts in that record.
2. All currency amounts display in the records currency and are also converted to the personal currency of the record owner based on conversion rates (entered by administrator) For example, if you do business with Acme, Inc., a Germancompany, you can set the Currency field in the Acme, Inc. Account to “EUR - Euro.” Amounts such as Annual Revenue will display in eu
Q12. CORRECT TEXT
How can you search foraChatterGroup?
Answer: Use Global Search or use the search tools on the Groups tab.
Q13. CORRECT TEXT
What can a user with a Chatter External User profile do?
Answer: The user can only log into Chatter and access groups they've been invited to and interact with members of those groups.
Q14. CORRECT TEXT
Will Sidebar Search or Advanced Search find information in Chatterfeeds?
Answer: No. Only Global Search will find information in feeds.
Q15. CORRECT TEXT
What does Data.com (Jigsaw) do?
Answer: 1. Keeps data clean enabling valid research into account and contact details to determine the right person to market to
2. Assist with prospecting through finding and targeting the right leads
3. Drives better campaigning through clean data and building of marketing lists
4. Provides a preview of account and contact information
5. Drivesdata quality, through cleaning ofdata within SF- dedups and updates incomplete information