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Q1. CORRECT TEXT
What is Data.com? (FormerlyJigsaw)
Answer: Data.com is a leading provider of business information and data services that leverages crowd-sourced content contributed by its global business-to-business community of over 1.6 million members. Data.com has over 24 million up-to-date business contacts. Contacts come from Jigsaw, and accounts come from Dun & Bradstreet.
Q2. Which of these steps should take place before setting a List Price for a Product? (Select all that apply)
A. Update all items in the Standard Price Book
B. Update all items in the Custom Price Book
C. Create the Product
D. Define the Product's Standard Price
E. Specify a Quantity or Revenue Schedule
Answer: CD
Q3. You can track only Assets sold by your company.
A. True
B. False
Answer: B
Q4. CORRECT TEXT
Are accounts, leads, opportunities and contacts all subject to the sharing enabled through territory management?
Answer: No. Territory management only affects accounts and the standard objects that have a master-detail relationship to accounts. For example, opportunities are included in territory management but leads are not.
Q5. Which of the following statements are true about an end user's forecast? (Select all that apply)
A. Is updated in the system every evening at 5 pm
B. This aggregate can be dollars of revenue
C. This aggregate can be units of products
D. This aggregate can be both dollars or revenue and units of products
E. Rolls up according to the forecast hierarchy
Answer: BCDE
Q6. Which of the following is a typical challenge for a sales organization? (Select all that apply)
A. Optimizing lead management
B. Drivingmore business
C. Improving sales rep productivity
D. Complete visibility
E. Poor customer satisfaction
Answer: ACD
Q7. CORRECT TEXT
How is a user granted authority to create campaigns?
Answer: An administrator must select the Marketing User checkbox on a user’s profile to designate that user as a Marketing User.
Q8. CORRECT TEXT
If you activate Salesforce to Salesforce is it reversible?
Answer: Enabling Salesforce to Salesforce is not reversible, however, you control the information you share and the connections you share with.You can stop sharing or modify sharing settings at any time.
Q9. CORRECT TEXT
What are 5 key ways to measure user adoption?
Answer: 1. Track how often users access new features
2. Spot-check data
3. Relate usage to financial calendar
4. Measure how fresh data is
5. Utilizethe adoption dashboard to review user logins, call activity anddata quality.
Q10. A strong pipeline requires greater visibility. Which of the following example describes a need for greater visibility?
A. Leads are qualified but not routed to the right people
B. Campaigns are launched without communicating the follow-up plan
C. Leads are tracked in separate systems, not accessible by all
D. As business matures, it becomes difficult to identify right prospects
Answer: C
Q11. CORRECT TEXT
Where are Dated Exchange rates not used?
Answer: Dated exchange rates are not used in forecasting, currency fields inother objects, or currency fields in other types of reports.
Q12. Which of the following statements about Standard and Custom Price Books are accurate? (Select all that apply)
A. A Standard Price Book includes a master list of all Products with their associated Standard Prices.
B. A Custom Price Book includes a master list of all Products with their associated Custom Prices.
C. A Custom Price Book is a subset of the Products listed in the Standard Price Book.
Answer: AC
Q13. CORRECT TEXT
In anorganizationwith a private sharing model, Sam is a sales exec that reports to John, a Sales Manager. Sam has ownership of theABC Company account record, and also has created an opportunityfor ABC Co. Can Sam see John's data?
Answer: No. John, as the manager in the hierarchy can see Sam's data, butnot the other way around.
Q14. Which option best identifies with the Chatter Profile Page?
A. Everyone can see what you post here. Displays posts from everyone you're following.
B. Everyone can see what you post here. Only displays posts directed to you.
C. Only users with access rights can viewor post here.
Answer: B
Q15. CORRECT TEXT
What is Salesforce to Salesforce?
Answer: Salesforce to Salesforce is a mechanism for connecting two separate orgs (same or different companies) and enabling the sharing of leads, opportunities, contact, task, product, case attachments or datastored in custom objects with partners that use Salesforce in real time.